Restaurant Operations Manager – Growth & Profit Focus

COSMO RESTAURANTS SDN BHD ( BURGER KING MALAYSIA); Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A well-known fast-food chain in Malaysia is seeking a Restaurant Manager to oversee restaurant operations. The role includes ensuring high standards of customer service, managing staff, and achieving sales and profit targets. Candidates should have experience in management, excellent communication skills, and the ability to maintain operational excellence. This position offers opportunities for growth in a fast-paced environment with a focus on training and development of staff.

Qualifications

• Experience in restaurant management or a similar field.
• Strong English language skills.
• Ability to train and develop staff effectively.

Responsibilities

• Manage restaurant operations to meet sales and profit targets.
• Ensure high-quality customer service and safety standards.
• Resolve customer complaints swiftly and effectively.

Skills

Customer service excellence

Team management

Operational standards compliance

Education

Relevant degree or qualifications

Job description

A well-known fast-food chain in Malaysia is seeking a Restaurant Manager to oversee restaurant operations. The role includes ensuring high standards of customer service, managing staff, and achieving sales and profit targets. Candidates should have experience in management, excellent communication skills, and the ability to maintain operational excellence. This position offers opportunities for growth in a fast-paced environment with a focus on training and development of staff.