Restaurant Manager | JB

Hunters International; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A hospitality management firm in Johor Bahru is searching for an experienced Restaurant Manager to oversee restaurant operations. You will coordinate dining room activities, maintain service quality, and lead a diverse team. The ideal candidate should possess strong leadership skills, a deep knowledge of restaurant management, and a commitment to guest satisfaction. This role includes flexible working hours and offers accommodation at KLIA (Sepang).

Benefits

Accommodation provided

Qualifications

• Previous experience as a Restaurant Manager or in a similar leadership role for any F&B.
• In-depth knowledge of restaurant operations, including front-of-house and back-of-house management.
• Exceptional organizational and multitasking abilities, with strong attention to detail.

Responsibilities

• Supervise and coordinate all restaurant activities, including dining room management, staff scheduling.
• Maintain high standards of food quality, service, cleanliness, and overall guest satisfaction.
• Ensure compliance with health, safety, and sanitation standards, as well as local regulations.

Skills

Restaurant management

Leadership and interpersonal skills

Customer service

Organizational abilities

Financial acumen

Knowledge of health and safety regulations

Tools

Restaurant management software

Job description

Key Responsibilities:

• Supervise and coordinate all restaurant activities, including dining room management, staff scheduling, and inventory control.
• Maintain high standards of food quality, service, cleanliness, and overall guest satisfaction.
• Collaborate with the executive chef and kitchen team to ensure smooth coordination between the front and back of the house.
• Monitor and manage food and beverage costs, labor expenses, and other operational budgets.
• Recruit, train, motivate, and lead a diverse team of restaurant staff.
• Provide ongoing coaching and feedback to ensure optimal performance and professional growth.
• Foster a positive work environment that promotes teamwork, open communication, and a strong service‑oriented culture.
• Develop and implement training programs to enhance staff skills and knowledge.

Guest Satisfaction

• Ensure exceptional guest experiences by maintaining high service standards and promptly addressing any guest concerns or complaints.
• Regularly interact with guests, build relationships, and seek feedback to continually improve the dining experience.
• Monitor and evaluate guest feedback through various channels and take appropriate actions to address issues and enhance satisfaction levels.

Health and Safety Compliance

• Ensure compliance with health, safety, and sanitation standards, as well as local regulations.
• Conduct regular inspections to maintain cleanliness, hygiene, and safety standards.

Qualifications and Skills

• Previous experience as a Restaurant Manager or in a similar leadership role for any F&B.
• In‑depth knowledge of restaurant operations, including front‑of‑house and back‑of‑house management.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.
• Excellent customer service skills and a commitment to delivering exceptional guest experiences.
• Exceptional organizational and multitasking abilities, with strong attention to detail.
• Financial acumen and the ability to analyze financial reports, control costs, and develop strategies to drive profitability.
• Proficient in using restaurant management software and computer systems.
• Knowledge of health, safety, and sanitation regulations.
• Flexibility to work evenings, weekends, and holidays as required.

Remuneration

Negotiable based on experience

Working location

KLIA (Sepang) - Accommodation provided