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A leading food and beverage company in Malaysia is seeking a managerial candidate with a strong track record in financial leadership and operational excellence. In this role, you will be responsible for P&L management, team engagement, and maintaining high standards of food safety and service. Ideal candidates should have 3–5 years of management experience in the hospitality sector, a relevant degree, and a passion for guest service. Strong leadership and coaching skills are essential for success.
Financial Leadership: Full P&L accountability – grow sales, optimise COGS, manage labour costs, and deliver profitability.
Operational Excellence: Enforce SOPs, food safety, and hygiene standards; achieve high audit and mystery shopper scores; coordinate with OSD and Supply Chain on equipment and stock.
People & Team Leadership: Recruit, train, and retain engaged teams; motivate staff through recognition and development; groom a successor for outlet leadership.
Digital & Innovation: Champion POS and digital tools, contribute innovative ideas to improve efficiency and service, and pilot brand initiatives.
Financial and commercial acumen.
Operational discipline and problem-solving ability.
Leadership and coaching skills; ability to build a winning team culture.
Passion for guest service and hospitality.
Digital literacy, adaptability, and an innovative mindset.
Collaborative approach with HQ functions (HR, Finance, Supply Chain, Marketing).
Diploma/Degree in Hospitality, Business, or related field (preferred).
3–5 years of management experience in F&B or hospitality.
Strong track record in managing P&L, teams, and guest experience.