Restaurant Manager

Makan Pizza Sdn. Bhd.; Kepala Batas; On-site; MYR 100,000 - 150,000; Full time

Job summary

A food and beverage outlet in Penang is looking for a qualified individual to oversee daily operations. Responsibilities include maintaining customer service standards, food quality, and supervising staff. Ideal candidates should have 1–2 years of F&B experience, strong leadership and communication skills, and the ability to work flexible hours. The position offers various benefits including annual leave, bonuses, and training opportunities.

Benefits

Annual Leave

Annual Bonus

Training Provided

Performance Bonus

Medical and Hospitalization Leave

Qualifications

• Minimum 1–2 years of experience in the F&B industry (experience as Supervisor or Assistant Manager is an advantage).
• Strong leadership skills with the ability to manage and motivate a team.
• Able to work on shifts, weekends, and public holidays.

Responsibilities

• Oversee and manage the daily operations of the outlet.
• Ensure high standards of customer service, food quality, and cleanliness are maintained.
• Lead, supervise, and motivate outlet staff to achieve operational goals.

Skills

Leadership skills

Customer service

Problem-solving skills

Basic computer skills

Job description

Requirements

• Minimum 1–2 years of experience in the F&B industry (experience as Supervisor or Assistant Manager is an advantage)
• Strong leadership skills with the ability to manage and motivate a team
• Responsible for daily outlet operations including customer service, food quality and cleanliness
• Good communication and problem‑solving skills
• Able to work on shifts, weekends and public holidays
• Basic computer skills (e.g. POS system, sales reporting, basic Excel)
• Responsible, disciplined and able to work under pressure
• Possess own transportation is an advantage

Responsibilities

• Oversee and manage the daily operations of the outlet
• Ensure high standards of customer service, food quality and cleanliness are maintained
• Lead, supervise and motivate outlet staff to achieve operational goals
• Manage staff scheduling, attendance and on‑the‑job training
• Monitor inventory levels, stock ordering and wastage control
• Handle customer feedback and resolve operational issues effectively
• Ensure compliance with company SOPs, hygiene and safety standards
• Prepare basic sales reports and support outlet performance monitoring
• Coordinate with management on outlet operations and improvements

Benefits

• Annual Leave
• EPF
• EIS
• Annual Bonus
• SOCSO
• Training Provided
• Performance Bonus
• Medical and Hospitalisation Leave