Restaurant Guest Experience Specialist

QSR Brands; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading restaurant brand in Kuala Lumpur is seeking enthusiastic staff to provide excellent service. Responsibilities include welcoming guests, taking and processing orders, serving food, and maintaining cleanliness. Ideal candidates should be proactive and ready to assist in various operations, ensuring that customer satisfaction is the priority. This role is crucial in maintaining a positive dining experience for all guests.

Responsibilities

• Welcome guests as they come into the restaurant.
• Help guests to settle down and take their orders.
• Process guest orders and generate their bills.
• Provide answers to queries regarding services and offers.
• Clean tables after clients leave and prepare for the next clients.
• Serve and pack warm foods according to clients' orders.
• Assist kitchen staff and outdoor delivery staff as needed.
• Maintain and refresh a chart of available deals and products.

Job description

A leading restaurant brand in Kuala Lumpur is seeking enthusiastic staff to provide excellent service. Responsibilities include welcoming guests, taking and processing orders, serving food, and maintaining cleanliness. Ideal candidates should be proactive and ready to assist in various operations, ensuring that customer satisfaction is the priority. This role is crucial in maintaining a positive dining experience for all guests.