Reservations & Revenue Specialist

Hilton Worldwide, Inc.; Sentral; On-site; MYR 20,000 - 100,000; Full time

Job summary

A global hospitality company is seeking a Reservation Agent in Kuala Lumpur. This role involves managing reservations efficiently, maximizing room sales, and providing exceptional guest service. Candidates must be university graduates with proficiency in English and Chinese, possess strong interpersonal skills, and exhibit a proactive sales attitude. Join a team dedicated to creating memorable experiences for guests in a dynamic hotel environment.

Qualifications

• Excellent command of written and spoken English and Chinese.
• Good interpersonal and communication skills.
• Passionate about delivering exceptional guest experience.

Responsibilities

• Record and process reservations accurately.
• Maximize room sales through proactive selling.
• Maintain high-level guest service standards.
• Comply with hotel policies and procedures.

Skills

Interpersonal skills

Communication in English

Communication in Chinese

Sales attitude

Teamwork

Education

University graduate

Job description

A global hospitality company is seeking a Reservation Agent in Kuala Lumpur. This role involves managing reservations efficiently, maximizing room sales, and providing exceptional guest service. Candidates must be university graduates with proficiency in English and Chinese, possess strong interpersonal skills, and exhibit a proactive sales attitude. Join a team dedicated to creating memorable experiences for guests in a dynamic hotel environment.