Remote Merchant Growth & Partnerships Manager

Apaylater; Kuala Lumpur; Hybrid; MYR 70,000 - 90,000; Full time

Job summary

A leading fintech company located in Kuala Lumpur is looking for a Merchant Relationship Manager to join their team. You will build strong relationships with merchants, collaborate on marketing efforts, and analyze KPIs to drive business growth. The ideal candidate has over 3 years of experience in account or partner management, preferably in e-commerce or fintech. Proficiency in English is required, and knowledge of Bahasa Malaysia or Mandarin is a plus. Enjoy flexible working arrangements and a supportive company culture.

Benefits

Flexible work-from-home arrangements

Meal allowance

Career development opportunities

Qualifications

• 3+ years in Account Management, Business Development, or Partner Management.
• Preferably in e-commerce, fintech, or payments.
• Strong merchant- and customer-centric mindset.

Responsibilities

• Build and maintain relationships with strategic merchant partners.
• Support onboarding and growth strategies.
• Collaborate with marketing and operations to drive campaigns.
• Analyze merchant KPIs to identify growth opportunities.
• Represent the merchant voice across teams.

Skills

Account Management

Business Development

Partner Management

Merchant-centric mindset

Customer-centric mindset

Problem-solving

Job description

A leading fintech company located in Kuala Lumpur is looking for a Merchant Relationship Manager to join their team. You will build strong relationships with merchants, collaborate on marketing efforts, and analyze KPIs to drive business growth. The ideal candidate has over 3 years of experience in account or partner management, preferably in e-commerce or fintech. Proficiency in English is required, and knowledge of Bahasa Malaysia or Mandarin is a plus. Enjoy flexible working arrangements and a supportive company culture.