Remote Global HR Services Specialist

Ideal Reliance; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading HR services provider in Kuala Lumpur is seeking an HR Support Specialist to manage daily HR transactions and provide customer-focused support. The ideal candidate should have a Diploma or Bachelor's in HR or Social Sciences, with 1-2 years of relevant experience. You will be responsible for handling HR processes, communicating policies to employees, and monitoring queries in the case management tool. This position offers a competitive salary of MYR 3,500 per month and requires working in shifts to support various regions.

Qualifications

• 1-2 years of experience in a corporate HR support or client services role preferred.
• Ability to handle sensitive situations and maintain confidentiality.
• Familiarity with customer service environment and ability to meet targets.

Responsibilities

• Administer day-to-day HR transactions including promotions and salary changes.
• Communicate and share policies and documentation with employees.
• Monitor team queue in the case management tool and log each query.

Skills

Customer focus

Confidentiality

Service request management

Education

Diploma or Bachelor's degree in Human Resources or Social sciences

Tools

Workday

SAP

MS Office

Neocase

Job description

A leading HR services provider in Kuala Lumpur is seeking an HR Support Specialist to manage daily HR transactions and provide customer-focused support. The ideal candidate should have a Diploma or Bachelor's in HR or Social Sciences, with 1-2 years of relevant experience. You will be responsible for handling HR processes, communicating policies to employees, and monitoring queries in the case management tool. This position offers a competitive salary of MYR 3,500 per month and requires working in shifts to support various regions.