Remote Customer Service & Order Entry Specialist

Learntastic; Remote; MYR 100,000 - 150,000; Full time

Job summary

A dynamic company is seeking a Customer Service and Order Entry Specialist to manage customer interactions and ensure accurate order processing. The role requires 2+ years of experience in customer service, strong communication skills, and proficiency in Microsoft Office and QuickBooks. Candidates will work remotely. This position involves answering customer inquiries, processing orders, and tracking shipments to maintain high service standards. Ideal for self-motivated individuals with attention to detail.

Qualifications

• 2+ years of experience in customer service or order processing.
• Excellent English communication and interpersonal skills.
• Strong data entry accuracy and attention to detail.

Responsibilities

• Manage customer interactions via calls and emails.
• Process orders with 100% accuracy.
• Track order progress and follow up on shipments.

Skills

Customer service

Order processing

Attention to detail

Communication

Data entry accuracy

Tools

QuickBooks

Microsoft Office Suite

Job description

A dynamic company is seeking a Customer Service and Order Entry Specialist to manage customer interactions and ensure accurate order processing. The role requires 2+ years of experience in customer service, strong communication skills, and proficiency in Microsoft Office and QuickBooks. Candidates will work remotely. This position involves answering customer inquiries, processing orders, and tracking shipments to maintain high service standards. Ideal for self-motivated individuals with attention to detail.