Remote Change Management Expert

Jobgether; Remote; MYR 100,000 - 150,000; Full time

Job summary

A recruitment agency is seeking a Change Manager to support enterprise-wide IT change governance, ensuring operational stability and process integrity. This remote position requires 5–10 years of Change Management experience and strong ITIL knowledge. Responsibilities include reviewing change requests, enforcing policies, and collaborating with teams for change implementation. The role emphasizes a detail-oriented approach and offers a flexible working environment along with professional development opportunities.

Benefits

Flexible remote working environment

Opportunities for professional development

Collaborative team culture

Health and wellness programs

Qualifications

• 5–10 years of experience in Change Management Process and Operations.
• Strong organizational and time management skills.
• Effective communication skills in both written and verbal forms.

Responsibilities

• Review and validate change requests for completeness and risk.
• Enforce change management policies and procedures.
• Collaborate with teams to ensure readiness for change implementation.
• Support Change Advisory Board activities and follow-up.

Skills

Change Management

ITIL knowledge

Process Excellence

Organizational Skills

Communication Skills

Tools

ServiceNow

myTechExpress

Job description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Change Manager - REMOTE. In this role, you will play a critical part in supporting enterprise-wide IT change governance across various infrastructure and application environments. Your primary focus will be to ensure that change activities are executed with precision, maintaining operational stability and process integrity. You will collaborate closely with stakeholders, enforcing compliance with ITIL-aligned standards and enhancing process efficiency. This position offers a unique opportunity to contribute significantly to the organization’s success while working remotely.

Accountabilities

• Review and validate change requests for completeness, risk, and business impact.
• Enforce change management policies and procedures, ensuring consistent execution across all change types.
• Collaborate with internal teams to understand operational needs and ensure readiness for change implementation.
• Support Change Advisory Board (CAB) activities, including meeting preparation, facilitation, and follow-up.
• Participate in rotational on‑call coverage for emergency changes and scheduled maintenance windows.
• Identify opportunities to enhance change processes, improve data quality, and streamline workflows.

Requirements

• 5–10 years in Change Management Process and Operations.
• Strong working knowledge of the ITIL framework.
• Demonstrated experience in driving process and operational excellence through structured change control.
• Proven ability to streamline stability across IT environments by enforcing rigorous governance.
• Experience with enterprise ITSM platforms (e.g., ServiceNow, myTechExpress).
• Strong organizational and time management skills in a high‑volume, fast‑paced environment.
• Effective communication skills, both written and verbal.
• Attention to detail and commitment to process discipline.
• Ability to work independently while collaborating across cross‑functional teams.
• Strong customer service orientation and proactive mindset.

Benefits

• Flexible remote working environment.
• Opportunities for professional development.
• Collaborative team culture.
• Access to the latest tools and technologies.
• Supportive management and leadership.
• Health and wellness programs.