Remote APAC IT Support Coordinator

Wilhelmsen; Remote; MYR 100,000 - 150,000; Full time

Job summary

A global maritime company in Kuala Lumpur is seeking an IT Support professional. You will provide remote IT support to Singapore and other APAC locations, handling applications and network management. Your responsibilities will include assisting the 1st Line support team, resolving reported incidents, and ensuring timely support. Ideal candidates should have a proactive attitude and experience in IT governance. This role offers a dynamic work environment with opportunities for growth and collaboration.

Qualifications

• Experience providing remote IT support.
• Ability to troubleshoot technical challenges.
• Strong communication skills for liaising with teams.

Responsibilities

• Ensure local support to applications and network management.
• Assist 1st Line support team when required.
• Resolution and follow-up of incidents reported.

Skills

Proactive attitude

IT governance

Network management

Server management

Job description

A global maritime company in Kuala Lumpur is seeking an IT Support professional. You will provide remote IT support to Singapore and other APAC locations, handling applications and network management. Your responsibilities will include assisting the 1st Line support team, resolving reported incidents, and ensuring timely support. Ideal candidates should have a proactive attitude and experience in IT governance. This role offers a dynamic work environment with opportunities for growth and collaboration.