Regulatory Technologist

Kerry Group; Petaling Jaya; On-site; MYR 50,000 - 70,000; Full time

Job summary

A global taste and nutrition company is seeking a Regulatory Technologist to manage regulatory queries and ensure raw material compliance. The ideal candidate will have a degree in Food Science, Chemistry, or related disciplines, and 1-3 years of experience in the food industry, particularly in Regulatory or Quality Assurance. Responsibilities include document management, supporting compliance policies, and working with various stakeholders to drive efficient processes. This position is based in Petaling Jaya, Malaysia.

Qualifications

• 1-3 years of related experience in food industry in Regulatory, Quality Assurance or R&D.
• Extensive knowledge on quality management and regulation associated with food industry.
• Experience in customer queries and request management.

Responsibilities

• Manage day-to-day regulatory queries and information fulfillment.
• Support the execution of various Traded Goods and Raw Material requests.
• Ensure raw materials comply with policies including allergen management.

Skills

Regulatory knowledge

Interpersonal skills

Communication skills

Quality management

Documentation management

Education

Degree in Food Science, Chemistry, Biology, Biotechnology or related Life Science

Tools

SAP

Optiva

Power BI

Salesforce

Job description

Requisition ID 62818; Position Type FT Permanent; Workplace Arrangement

About Kerry

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

About the role

Work Location: Powerhouse, PJ (5mins walk from MRT Bandar Utama). Reporting To: Regulatory Team Lead.

The position is a Regulatory Technologist role in a Global Business Service Center. The primary role is to manage day-to-day regulatory queries and information fulfillment from both internal and external stakeholders in relation to raw materials used within the Region. This role requires close partnership with Regulatory Scientific Affairs, Category Technologist, Procurement, Quality, and Account Managers. This role is an important enabler to drive business growth and a source of competitive advantage by ensuring that information sent to customers is accurate, consistent, and efficient, getting it right the first time. Additionally, this role ensures the accuracy of data for the finished products we produce.

Key responsibilities

• Responsible for supporting the execution of various Traded Goods and Raw Material requests in an efficient and timely manner.
• Manage specification approvals for all raw materials.
• Conducts administrative duties within defined guidelines.
• Ensure that all raw materials comply with policies including allergen management and risk of cross contamination.
• Highlight any errors/amend raw materials specifications being submitted by suppliers and make sure they are up to date with any relevant changes.
• Challenge suppliers and ensure requests for information/food safety questions are resolved/answered promptly within the critical path timescales.
• Check and approve relevant Raw Material specifications for legality and accuracy and ensuring correct specs enter the business and ensure raw material specifications cover the ever-changing customer and business technical requirements.
• Support site audits to cover traceability of incoming raw materials.
• Create and maintain various documentation such as technical documentation and standard operating procedures.
• Coordinate and develop effective working relationships between internal (RDA, QA, Operations, Procurement & Commercial) and external stakeholders.
• Responsible for managing and meeting individual and overall department Key Performance Indicators.
• Collaborate with internal and external stakeholders to drive continuous excellence initiatives.
• Remain fully flexible to meet business requirements.

Qualifications and skills

• Degree in Food Science, Chemistry, Biology, Biotechnology, or related Life Science discipline.
• 1-3 years of related experience in food industry in Regulatory, Quality Assurance or R&D.
• Extensive knowledge on quality management and regulation associated with food industry.
• Experienced in dealing with customer queries and request management.
• Possess excellent interpersonal and communication skills in leading discussions and presentations.
• Experienced in working with cross functional team for a common objective and goals.
• Experience in SAP, Optiva, Power BI, and Salesforce systems is an advantage.
• Ensure compliance with food safety regulations while providing accurate regulatory guidance and decision-making support.
• Address inquiries effectively and ensure customer needs are met with accurate regulatory information.
• Manage regulatory processes, documentation, and related administrative tasks efficiently.
• This is a desk-based role which deals primarily with documentation management and customer relations on virtual platforms. Precision in handling and maintaining documentation is critical to ensure that all regulatory requirements are met and communicated effectively.