Regional Account Manager - REMOTE

Jobgether; Remote; MYR 100,000 - 150,000; Full time

Job summary

A prominent recruitment platform is seeking a Regional Account Manager in Malaysia to drive business development for local and regional accounts. The role focuses on renewing and expanding existing accounts, ensuring effective workflow and client satisfaction. Candidates should have a degree in Business Administration, with at least 5 years of account management experience and strong leadership qualities. This position offers competitive compensation and is designed for remote work, catering to a global and dynamic culture.

Benefits

Global and dynamic culture

Competitive compensation and incentive packages

Remote work setup

Qualifications

• 5+ years of experience managing and growing accounts.
• Experience in strategic account management and revenue forecasting.
• Proven problem resolution and escalation skills.

Responsibilities

• Build and execute an Account Strategy focused on customer satisfaction.
• Communicate the business value proposition to clients.
• Identify upselling opportunities and collaborate with account managers.

Skills

Strategic account management

Client relationship management

Problem resolution

Communication skills

Negotiation skills

Time management

Leadership qualities

Education

Degree in Business Administration

Job description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Regional Account Manager. This role is pivotal in driving business development for both local and regional accounts, ensuring that client relationships are solid and profitable. You will focus on renewing and expanding existing accounts, while also ensuring that workflow and communication remains effective to meet client satisfaction and adhere to Service Level Agreements (SLAs). Your strategic insight will contribute to the overall success and growth of the business.

Accountabilities

• Build and execute an Account Strategy focused on customer satisfaction and business growth.
• Communicate the business value proposition to clients.
• Identify upselling opportunities by collaborating with regional and global account managers.
• Serve as a trusted advisor to meet client needs.
• Prioritize and elevate issues while achieving SLAs.
• Collaborate with internal teams while maintaining accountability for client relationships.
• Maintain accurate forecasts of revenues within your portfolio.
• Document customer interactions and manage opportunities and risks.
• Develop secondary clients into key accounts.
• Participate in business reviews to ensure high standards of service.
• Keep abreast of the company’s services and competitor strategies.

Requirements

• Degree in Business Administration or equivalent experience.
• At least 5 years of experience managing and growing accounts.
• Experience in strategic account management, revenue forecasting, and operational support.
• Proven problem resolution and escalation skills.
• Experience in a matrix organization requiring strong influencing skills.
• Preferably 2 years of experience in an Account Executive role.
• Highly developed consultative account management skills.
• Strong negotiation and deal-closing ability.
• Effective communication skills across all organizational levels.
• Strong time management and prioritization skills under pressure.
• Leadership qualities, results-driven with a focus on business growth.
• Self-initiated and results-oriented.

Benefits

• Global and dynamic culture.
• Competitive compensation and incentive packages.
• Remote work setup.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role’s core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.