Receptionist (Kea Farm Brinchang)

Lacason Resources Sdn Bhd; Kuala Pahang; On-site; MYR 20,000 - 100,000; Full time

Job summary

A hospitality company in Kuala Pahang is seeking a dedicated Receptionist to provide excellent service to guests. Candidates must be fluent in English and Malay and possess good communication skills. The role involves managing guest check-ins and assisting with reservations, all while maintaining a friendly and supportive environment. This position may require shift rotations, including weekends and public holidays. If you have a pleasant personality and experience in customer service, we encourage you to apply.

Benefits

Friendly working environment

Opportunities to interact with guests

Peaceful location in Cameron Highlands

Qualifications

• Pleasant personality with good communication and interpersonal skills.
• Prior experience in hospitality is an advantage.

Responsibilities

• Welcome and assist guests in a warm and courteous manner.
• Manage guest check-ins, check-outs, and reservations.
• Respond to inquiries professionally.

Skills

Customer service

Fluent in English

Fluent in Malay

Communication skills

Interpersonal skills

Job description

Onsen Spa, located in the beautiful and serene Cameron Highlands, invites qualified and dedicated candidates to join our team as a Receptionist. We are seeking an individual who is friendly, professional, and committed to providing excellent customer service to our valued guests.

Responsibilities

• Welcome and assist guests in a warm and courteous manner.
• Manage guest check-ins, check-outs, and reservations efficiently.
• Respond to phone calls, messages, and walk-in inquiries professionally.
• Provide accurate information on spa pool packages, facilities, and promotions.
• Handle cash and payment transactions responsibly.
• Maintain the cleanliness and organization of the reception area.
• Coordinate with other team members to ensure smooth daily operations.
• Uphold company standards and ensure a pleasant guest experience.

Requirements

• Fluent in both English and Malay, spoken and written.
• Female candidates are encouraged to apply.
• Pleasant personality with good communication and interpersonal skills.
• Willing to work on shift rotations, including weekends and public holidays.
• Prior experience in hospitality, customer service, or front desk operations will be an added advantage.

Why Join Us

• Friendly and supportive working environment.
• Opportunities to interact with both local and international guests.
• Located in a peaceful, scenic setting in Cameron Highlands.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.