Receptionist & Executive Assistant (Remote)

Private Advertiser; Remote; MYR 70,000 - 90,000; Full time

Job summary

An Australian-based technology firm is seeking a highly capable Receptionist & Executive Assistant to support the CEO in a remote capacity. This dual-role requires exceptional organisational skills as the candidate will provide comprehensive administrative support to the CEO while also managing front-of-house responsibilities. Candidates should have proven experience in similar roles, excellent communication skills, and the ability to work flexibly within Australian business hours. The firm offers a stable remote role with opportunities for growth.

Benefits

Long-term, stable remote role

Direct exposure to executive leadership

Opportunities for growth

Qualifications

• Proven experience as an Executive Assistant or senior administrative professional.
• Experience handling receptionist responsibilities.
• High level of discretion and confidentiality.

Responsibilities

• Provide comprehensive administrative support to the CEO.
• Manage the CEO's calendar and appointments.
• Answer incoming phone calls professionally.

Skills

Executive Assistant experience

Excellent spoken and written English

Organisational skills

Microsoft Office proficiency

Time-management skills

Discretion and confidentiality

Remote working capability

Tools

Google Workspace

VOIP phone systems

CRMs

Job description

Receptionist & Executive Assistant (Remote)

Company Receptionist, and Executive Assistant to the CEO

Working Hours

Aligned with Australian business hours (AEST/AEDT), with some flexibility as required

About the Company

We are an Australian-based technology consulting and services firm delivering professional IT, cloud, and digital solutions to business clients. Our organisation values professionalism, clear communication, and operational excellence. As the company continues to grow, we are seeking a highly capable Executive Assistant to support the Chief Executive Officer, and act as the company’s primary point of contact for inbound calls.

Role Overview

This is a trusted, dual-function role combining Executive Assistant support for the CEO with Receptionist responsibilities. The successful candidate will manage executive-level administration while also representing the company as the first point of contact for clients, partners, and stakeholders. This role requires exceptional organisation, discretion, and a professional communication style aligned with Australian business standards.

Key Responsibilities

Executive Assistant to the CEO

Provide comprehensive, confidential administrative support to the CEO

Manage the CEO’s calendar, appointments, and meeting scheduling across time zones

Coordinate internal and external meetings, including preparation of agendas and materials

Manage the CEO’s email inbox and prioritise correspondence

Draft, review, and format professional emails, documents, presentations, and reports

Track tasks, deadlines, and action items, following up to ensure completion

Assist with travel planning, itineraries, and logistics when required

Act as a trusted gatekeeper, managing access and communications on behalf of the CEO

Reception & Front-of-House Responsibilities

Answer all incoming phone calls promptly and professionally

Greet callers courteously and determine the purpose of their call

Transfer calls to appropriate team members or take accurate, detailed messages

Manage voicemail messages and ensure timely follow-up

Handle general enquiries and provide basic company information

Ensure every caller receives a professional, friendly, and efficient experience

Administration & Coordination

Serve as a communication bridge between the CEO, internal teams, clients, and partners

Maintain organised digital filing systems and executive records

Assist with invoicing, expense tracking, and basic financial administration

Support onboarding, documentation, and internal administrative processes

Handle ad-hoc administrative and operational tasks as required

Required Skills & Experience

Proven experience as an Executive Assistant, Personal Assistant, or senior administrative professional

Experience supporting senior executives or leadership roles

Experience handling receptionist or front-desk call responsibilities

Excellent spoken and written English with a clear, professional phone manner

Strong organisational, time-management, and prioritisation skills

High level of discretion and confidentiality

Ability to manage multiple priorities and remain calm under pressure

Proficiency with Microsoft Office, Google Workspace, and related tools

Comfortable working remotely and independently

Reliable high-speed internet and a professional home office environment

Experience supporting a CEO or Founder

Experience working with Australian or international businesses

Background in technology, consulting, or professional services

Familiarity with VOIP phone systems, CRMs, or project management tools

Personal Attributes

Highly professional, polished, and confident communicator

Proactive, detail-oriented, and well-organised

Reliable, punctual, and responsive

Trustworthy and discreet

Flexible and adaptable in a fast-paced environment

What We Offer

Long-term, stable remote role with an Australian company

Direct exposure to executive leadership and decision-making

Supportive, respectful working relationship

Clear systems, training, and expectations

Opportunity for growth as the company continues to expand