Receptionist and Admin Support

JLL; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading global firm is seeking a Receptionist/Admin to provide exceptional front desk service and manage inquiries in Shah Alam, Malaysia. The ideal candidate will have 1-3 years of experience, strong customer service skills, and proficiency in Microsoft Office. You will be the first point of contact for visitors, ensure a tidy environment, and assist with administrative tasks. This role offers a collaborative atmosphere and a chance to showcase your interpersonal skills.

Qualifications

• 1-3 years of reception or administrative support experience.
• Strong customer service and interpersonal skills with an outgoing personality.
• Possess a good command of English as well as written skills.

Responsibilities

• Provide high standards of front desk service.
• Respond and manage facilities inquiries & requests promptly.
• Ensure the reception area is tidy and hazard-free.

Skills

Customer service

Interpersonal skills

Microsoft Office Suite proficiency

Education

Bachelor's degree in hospitality or related field

Job description

Overview

Receptionist / Admin – Account Management – Work Dynamics (Kuala Lumpur, Malaysia)

About the role: As a Receptionist/Admin, you will play a key role within the client’s office as the first point of contact for employees and visitors. Providing a professional and exceptional experience representing JLL and the client, as well as provide support to site lead.

Responsibilities

• Provide high standards of front desk service.
• Respond and manage facilities inquiries & requests promptly
• Ensure all requests are timely met and keep site lead in the loop.
• Respond to emails before end of each working day.
• Ensure the reception area, common spaces and meeting rooms are tidy and hazard-free.
• Event & meeting room setup support and assist in catering requests.
• Maintain the stationery corner, manage office supplies and replenish accordingly.
• Daily mailbox check. Liaise courier service.
• Create Work Orders in JLL Corrigo platform and invoice submission.
• Assist vendor management of scheduled and ad hoc works.
• Update trackers.
• Ad hoc tasks assigned by site lead.

What we are looking for

• 1-3 years of reception or administrative support experience, hospitality background would be advantageous
• A bachelor's degree in hospitality, facilities management or related field
• Strong customer service and interpersonal skills with an outgoing personality
• Possess a “can do” attitude
• Collaborative team player with ability to work independently
• Possess a good command of English as well as written skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)