Radiology Service Assistant (RSA)

Sunway Medical Centre; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A healthcare facility in Selangor, Malaysia, seeks a dedicated administrative staff member to perform clerical and office duties. You're expected to ensure smooth workflow at the reception, organize appointments for radiology, and support medical staff in administrative tasks. Ideal candidates should have at least SPM, with an advantage for those holding a Diploma in healthcare, and prefer one year of clinical experience. Strong communication and interpersonal skills are necessary for this role.

Qualifications

• Minimum SPM, Diploma in healthcare will be advantageous.
• Preferably one year working experience in a clinical field.

Responsibilities

• Perform clerical and office administrative duties.
• Organize appointments for all radiology procedures.
• Attend to inquiries via telephone or in person.
• Ensure compliance with departmental & hospital standards.

Skills

Good oral communication and writing skills

Good interpersonal skills

Ability to work independently and in a team

Education

Minimum SPM, Diploma in healthcare

Job description

Role Overview

• To perform clerical and office administrative duties
• Ensure high efficiency and productivity at reception counter and all stations to promote smooth workflow in the department.
• Organize appointments for all radiology procedures, registration and accurate patient charges to ensure operational efficiency.
• Attend to enquiries via telephone or in person to provide accurate and useful information in order to support customers’ needs.
• Support radiographers, nurses and medical transcriptionist in office and administrative duties.
• To make sure and check patients’ ID, cds, films and result report are correct before dispatching to patient.
• Ensure effective communication to patient.
• Ensure compliance to set departmental & hospital standard.
• Ensure department’s image is uphold by maintaining a tidy, clean, safe and clutter free working area.
• Minimum SPM, Diploma in healthcare will be advantange
• Preferably one year working experience in a clinical field
• Good oral communication and writing skills
• Good interpersonal skills
• Able to work independently and in a team