Quote Analyst

BD Agriculture (Malaysia) Sdn Bhd; Klang City; On-site; MYR 30,000 - 45,000; Full time

Job summary

A leading agricultural company in Klang City is seeking a dedicated individual to prepare product quotations, manage customer relations, and collaborate with engineering teams. The ideal candidate will have strong English language skills, relish teamwork, and possess a thorough understanding of industrial engineering calculations. Fresh graduates are welcome to apply. This role emphasizes customer service, documentation, and supports various sales functions, contributing to a dynamic sales support environment.

Qualifications

• 1 year experience in related position.
• Fresh graduates are encouraged to apply.
• Thorough understanding of industrial and technical engineering calculations.

Responsibilities

• Prepare quotes and follow up with customers.
• Work with Customer Solution division to meet customer needs.
• Ensure proper paperwork is in place for proposals.
• Prepare quotation reports and other documentation.
• Participate in sales meetings and workshops.

Skills

Quoting product prices

Customer relationship management

Technical knowledge

Collaboration with engineering

Communication in English

Mandarin proficiency

Job description

Prepare quotes to the sales/agents/customers; follow-up accordingly.

Quoting product prices, delivery specifications and payment terms and offering substitute products where appropriate. (supported by Sales)

Utilizes senior level and customer engineering knowledge and experience to make judgment and discretionary decisions to determine what product specifications, applications, and pricing are necessary for a specific project. Proactively work with Customer Solution division (engineers, order management, claims) and customers to meet their changing business needs and resolve issues.

Work closely with Sales Support- Order Management when realizing a “Quotation” to an Order.

Ensure all the proper paperwork is in place upon acceptance of a proposal/quotation. Responsible to transfer all the required information to Sales Support- Order Management.

Jointly responsible with Sales Support - Order Management for any quotation, CAD Drawing, order or project changes and ensuring updated quotations are present.

Work closely with Engineering, Article Management and Purchasing for Special Products (SAN systems)

Work/Operate with CRM daily to ensure quotation statuses and customer profiles, business development activities are updated and maintained at a regular basis.

Prepare quotation reports (outside CRM) and other documentations and submits to the relevant department, as required

Consistently provides responsive, quality service to our customers. Actively participates in coordinating, analyzing, and acting upon information (including technical information) and feedback of customer needs, pricing, products, competition, and procedures.

May provide guidance and support in purchasing functions, market information, product evaluations and code descriptions, inventory management, pricing development, and other related services. This role is a collaboration between Order Management and Purchase division

Participate in sales meetings and sales workshop programs, as required.

Participate in product meetings, internal department meetings, Customer solution meetings, trainings to enhance and maintain personal and product knowledge

Work with Order Management for all additional assigned administrative duties as necessary (special project based)

Prepare sales contracts as needed.

Maintain proper electronic and hard copy files as required under the guidelines of Customer Solution.

Exercise teamwork spirit and work closely with other colleagues at all times.

Perform any other duties as assigned.

Requirements

Required Language: English

Candidate with Mandarin proficiency is an added advantage due to the needs to liaise with clients within Asia.

1 year experience in related position.

Fresh graduates are encourage to apply

Thorough understanding and working knowledge of industrial and technical engineering calculations.