Quality Support 1

Dexcom; George Town; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading health technology company in Penang seeks a Quality Assurance professional to assist in managing nonconforming materials and ensure regulatory compliance. This role involves monitoring inventory and supporting investigations into quality concerns. Candidates should have at least 1 year experience in a regulated industry, a solid understanding of quality management systems, and proficiency in Microsoft Office and ERP systems. Join a team committed to innovation and improving health outcomes globally.

Benefits

Comprehensive benefits program

Career development opportunities

Access to in-house learning programs

Qualifications

• Minimum 1 year working in medical device or regulated industry.
• Basic understanding of Quality Management Systems as applied to medical devices.
• Ability to work in fast-paced environment and flex schedule for shifts.

Responsibilities

• Perform quarantine on nonconforming material.
• Execute electronic inventory transactions.
• Monitor NCMR trending and report status.
• Maintain inventory under Quality Control.

Skills

Quality Management Systems (QMS)

Effective Communication

Microsoft Office

ERP System

Hands-on Work

Job description

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet The Team

Assist with the day-to-day operations associated with Control of Nonconforming Materials. Assist management to ensure that products, procedures, and processes comply with applicable regulations and standards.

Where You Come In

• You will perform physically quarantine nonconforming material.
• You will perform electronic inventory transactions to prevent unintended use.
• You have to execute activities per approved material disposition.
• You will facilitate NCMR processing in the electronic system.
• You monitor NCMR trending, follow‑up NCMR status, and reporting.
• You maintain inventory under Quality Control through transactions and cycle counts.
• You will assist with the identification and organization of quality records associated with Nonconforming Material with cross‑department personnel.
• You will support investigations into potential quality/compliance concerns.
• You will support routine walk‑through activities.
• You will perform other tasks as assigned to enable organizational and quality objectives to be met.

What Makes You Successful

• You have minimum 1 year working in the medical device, pharmaceutical, or other regulated industry in the Quality Assurance department.
• You have the basic understanding of Quality Management Systems (QMS) as applied to medical devices.
• You are proficient with Microsoft Office, ERP System.
• You have the ability to communicate effectively and clearly.
• You have the ability to work hands‑on in a fast‑paced environment.
• You must be able to flex schedule to work in different shifts to support commercial run.

What You’ll Get

• A front row seat to life‑changing CGM technology. Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in‑house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry‑leading organization committed to our employees, customers, and the communities we serve.

Travel Required

• 0‑5%