Quality Manager - QMS (SMT & FATP)

Techman Electronics; Penang; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading electronics manufacturer in Penang is seeking a Quality Manager with at least 8–10 years of experience in Quality Management within the electronics manufacturing sector. The ideal candidate will have proven capabilities in establishing and deploying a Quality Management System for new sites and leading ISO certification activities. Strong understanding of SMT processes and audit management is essential. This role offers a strategic position within the organization to drive quality improvement and compliance efforts.

Qualifications

• Minimum 8–10 years of Quality Management experience in EMS/electronics manufacturing.
• Proven experience in establishing Quality Management System for new sites.
• Direct ISO certification experience required.

Responsibilities

• Establish and maintain the Quality Management System compliant with ISO.
• Lead ISO certification planning, execution, and closure.
• Implement process control frameworks for SMT and FATP.

Skills

Quality Management experience

Problem-solving methodologies

Audit management

Leadership experience

ISO standards knowledge

Job description

Minimum 8–10 years of Quality Management experience in EMS / electronics manufacturing / storage device industries.

Proven hands-on experience in establishing and deploying a Quality Management System (QMS) for a new factory or new site.

Direct experience leading ISO certification activities (mandatory):

• ISO 9001 (must have)
• ISO 14001 / ISO 45001 (added advantage)
• IATF 16949 (strongly preferred if automotive exposure exists)

Strong understanding of SMT and FATP manufacturing processes, including quality control points, risks, and failure modes.

Solid knowledge of IPC standards: IPC-A-610, IPC-A-600, IPC-7711/7721.

Extensive experience in process control, PFMEA, Control Plan, and risk-based thinking per ISO requirements.

Strong capability in audit management: internal audits, external certification audits, and customer audits.

Proficient in problem-solving methodologies: 8D, 5-Why, Fishbone, CAPA management.

Experience managing document control, change management, and traceability systems.

Demonstrated leadership experience managing Quality Engineers, IQC/IPQC/OQC teams.

1. Quality Management System (QMS) Ownership

Establish, implement, and maintain the Quality Management System in compliance with ISO requirements.

Define quality policies, objectives, procedures, SOPs, and records for SMT and FATP operations.

Ensure QMS is practical, scalable, and audit-ready for a new factory environment.

2. ISO Certification & Audit Management (Core Responsibility)

Lead the factory through ISO certification planning, execution, and closure.

Act as the management representative for ISO audits.

Plan and execute internal audit programs, management reviews, and corrective actions.

Coordinate with certification bodies and ensure timely closure of audit findings.

3. Process Quality & Risk Management

Establish process control frameworks for SMT and FATP (Control Plan, PFMEA).Define quality gates, inspection criteria, and acceptance standards.

Ensure effective risk identification, mitigation, and monitoring in production processes.

4. Document & Change Control

Set up and manage document control systems (procedures, WI, forms, records).

Ensure compliance with change management requirements (process, material, equipment changes).

Maintain full traceability from SMT through FATP to final shipment.

5. Nonconformance & CAPA Management

Define and manage nonconformance handling, containment, and disposition.

Lead root cause analysis and CAPA implementation for internal and external issues.

Monitor CAPA effectiveness and prevent recurrence.

6. Production Quality Assurance (SMT & FATP)

Oversee IQC, IPQC, OQC systems and execution.

Ensure in-process controls align with QMS and ISO requirements.

Partner with Production and Engineering to drive process stability and quality improvement.

7. Training & Quality Culture

Define competency and training requirements related to QMS and ISO standards.

Conduct ISO awareness, internal auditor, and quality tool training.

Promote a strong quality culture across the organization.

8. Reporting & Management Review

Establish quality KPIs (FPY, DPPM, audit findings, CAPA closure).

Lead Management Review Meetings and present system performance and improvement plans.