Quality Engineer II

Jabil; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading manufacturing solutions provider in Penang is seeking a Quality Engineer to represent the quality function in manufacturing support. Responsibilities include developing QA plans, supporting training programs, and conducting reviews of documentation. Candidates should hold a Bachelor's degree with relevant experience, particularly in managing audits and quality processes in tech environments. This position is critical for enhancing quality operations and facilitating communication with suppliers and customers.

Qualifications

• Two years related experience; equivalent combination of education and experience acceptable.
• Experience managing customers from Chinese-speaking countries is an advantage.
• Knowledge of HLA & SMT detail manufacturing process required.

Responsibilities

• Develop and maintain QA plans and process routings.
• Support quoting activities in initial process design.
• Conduct periodic review and maintenance of documentation files.

Skills

Process of HLA and PCA

Audits and regulatory activities

IPC knowledge

Quality process and assurance

Education

Bachelor’s degree

Job description

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world’s top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions.

SUMMARY

Represent the quality function of technical support, in conjunction with other internal support groups, regarding issues affecting manufacturing.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop and maintain QA plans and process routings, which reflect intended/actual activities.
• Provide support for all quoting activities by participation in initial process design, development, and implementation phases.
• Evaluate and support inspection processes via inspection aids and instruction guidelines.
• Support all training programs by development and implementation of specialized training sessions for all applicable functions.
• Conduct periodic review and maintenance of all documentation files; develop appropriate systems for document storage and access.
• Review all supplier or customer discrepancies. Coordinate and track the corrective/preventative action effort.
• Provide trend analysis of defects occurring at the customer, supplier and internally.
• Participate in the vendor survey activities as applicable.
• Drive proactive participation with suppliers and (when possible) aid in their process improvement efforts.
• Interface with all departments as applied to the Policies and Procedures with special regard to ISO, EN4600 and GMP documentation.
• Monitor departmental activities and provide technical and logistical guidance/support for the quality engineering staff as applicable.
• Interface and provide technical support on quality issues with the customer as needed.
• Support and focus corrective action efforts and utilizing the SPC data and corrective action tracking package and create and implement any meetings, procedures, or team‑building concepts as necessary as part of the corrective/preventative effort.
• Serve as liaison between Jabil Circuit and suppliers or customers on quality related issues.
• Improve technical support for the quality organization.
• Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
• Comply and follow all procedures within the company security policy.

MINIMUM REQUIREMENTS

• Bachelor’s degree required and two years related experience; or equivalent combination of education and experience.
• Technically strong in process of HLA and PCA process & experience in managing customers from Chinese‑speaking countries is an advantage.
• Experience in managing activities related to audits and regulatory activities.
• The personnel to have the below knowledge:
  • IPC knowledge
  • Experience in handling customers and in‑process matters
  • HLA & SMT detail manufacturing process knowledge and understanding.
  • Quality process and assurance to drive quality mindset
  • Lead and strategized on improving the quality of the workcells

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.