Quality Engineer

International Business Consulting; Johor Bahru; On-site; MYR 45,000 - 65,000; Full time

Job summary

A leading consulting firm in Johor Bahru is seeking a Quality Engineer to lead quality control teams and formulate inspection standards. The role requires over 3 years of experience in supplier quality management, as well as familiarity with various quality management tools. The successful candidate will oversee quality inspections, handle customer complaints, and ensure compliance with quality standards. This position offers a dynamic environment where you can make a significant impact on quality assurance processes.

Qualifications

• More than 3 years of experience in supplier quality management.

Responsibilities

• Lead the QC teams for inspection activities.
• Formulate inspection standards and quality documents.
• Handle and analyze quality abnormalities.
• Conduct reliability tests on products.

Skills

Familiarity with APQP, SWOT, PDCA, PPAP, 8D, FMEA, 5W2H

Education

College degree or above

Mechatronics integration

Job description

Job Title: Quality Engineer (质量工程师)

Position No.: 397

Department: Quality Department (质量部)

Reports to: Quality Manager (质量经理)

Direct Subordinate: QC Inspector (检验员)

Overview Of Responsibilities

• Lead the QC teams to carry out relevant inspection activities.
• Responsible for formulating inspection specifications, inspection standards, and various quality documents for the Quality Inspection Department.
• Handle and analyze quality abnormalities.
• Conduct reliability tests on products.
• Improve quality inspection methods.
• Confirm and verify quality standards.

Responsibilities And Work Assignments

• Formulation and Implementation of Inspection Standards
• Responsible for formulating inspection standards, inspection forms, work instructions, and QC engineering drawings for the quality inspection department.
• Strictly implement approved inspection standards and revise them in a timely manner according to the company's actual development.
• Document Verification and Management
• Verify all inspection documents of the Quality Department to ensure their applicability.
• Regularly clean up stored expired quality files and apply for scrapping of expired files.
• Customer Complaint Handling
• Analyze the reasons for customer complaints and organize/lead relevant departments in customer complaint review meetings.
• Formulate improvement measures for customer complaints, verify the effectiveness of these measures, and reply to 8D reports.
• Communicate and coordinate with customers in a timely manner to understand the reasons and situations of complaints.
• Statistically analyze customer complaint cases and regularly organize review meetings.
• Reliability Testing and Quality System Development
• Conduct reliability tests on newly imported products and record test data and results.
• Distribute approved reliability test data to customers as needed.
• Participate in formulating the company's quality guidelines and goals; establish a sound quality control system.
• Coordinate with internal and external departments to actively organize and implement various quality systems.
• Equipment Calibration and Management
• Regularly carry out internal and external calibration of expired instruments and equipment to ensure normal operation.
• Manage the ledger of company instruments and equipment, and apply for scrapping of old or unrepairable instruments.

Authority

• Has the final right to interpret all inspection documents and standards of the Quality Inspection Department.
• Has the right to improve and optimize inspection methods of the Quality Inspection Department.
• In the absence of the head of the quality inspection section, has the final right to judge all adverse phenomena.
• Has the right to request cooperation from production and other departments in handling product abnormalities.
• In the absence of the head of the quality inspection section, has the right to supervise and guide all quality-related actions of the department.

Work Collaborative Relationships

Internal Coordination:

• Warehouse
• Production
• Procurement
• Technology
• Planning

External Coordination:

• Suppliers
• Customers

Appointment Qualifications

Educational Level

• College degree or above

Profession

• Mechatronics integration

Work Experience

• More than 3 years of experience in supplier quality management

Knowledge/Skills

• Familiarity with APQP, SWOT, PDCA, PPAP, 8D, FMEA, 5W2H, etc.

Appraisal Indicators

• Timely rate of inspection is ≥95%
• Pass rate of the first handover inspection of the product is ≥85%
• Quality inspectors have been issued less than 5 non-conformity items by security personnel on the spot
• Quality inspectors participate in company safety training, and new employees complete third-level safety education
• Personnel of the Quality Inspection Section have not violated laws and regulations

Acknowledgements

• Confirmed by Hiring Manager
• Audited and Approved by Upper Management
• Confirmed by HR Department
• Confirmed by Employee (with signature and date)