Quality Control Executive

J&T Express; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A logistics company in Selangor is seeking a candidate for data reporting and quality assurance. The role involves monitoring staff compliance with operational protocols and conducting investigations into issues. Candidates must have a Professional Certificate or equivalent, with at least one year of relevant experience preferred. Fresh graduates are welcome to apply, and immediate availability is an advantage. Basic computer skills and proficiency in Microsoft Excel are required.

Qualifications

• 1 year of relevant experience. Fresh graduates are encouraged to apply.
• Able to start immediately will be an advantage.

Responsibilities

• Data reporting and analysis to identify working errors and carry out investigations.
• Monitoring CCTV to ensure protocol adherence among staff.
• Reporting abnormal behaviors or practices in the sorting hub.
• Identifying quality issues and escalating to management for corrective action.
• Documenting and following up on quality incidents and resolutions.
• Coordinating with other departments to resolve recurring issues.

Skills

Data analysis

CCTV monitoring

Quality assurance

Basic computer knowledge

Education

Professional Certificate or equivalent

Tools

Microsoft Excel

Job description

Data reporting and analysis to identify the working error, analyse data and carry out investigation when required.

CCTV monitoring and ensure all the staff follow the standard business operation flow and procedure set by the company, including unloading, receiving, sorting and loading parcels.

Report any abnormal behavior or practices observed within the sorting center hub.

Identify the quality issues and escalate to the Manager to take corrective action.

Document and follow up on quality incidents and resolutions.

Coordinate with other departments to resolve recurring issues.

Any ad‑hoc task which is required by the management.

Requirements:

• Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree or equivalent.
• 1 year of relevant experience. Fresh graduates are encouraged to apply.
• Able to start immediately will be an advantage.
• Basic computer knowledge, including data entry and system navigation (Microsoft Excel).