Quality Assurance & Compliance Lead

Talentcloud.ai; Petaling Jaya; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading technology firm in Petaling Jaya is seeking a QA Officer to develop and implement quality assurance policies and ensure compliance with industry standards. The ideal candidate will possess a degree in Business Studies and have strong communication skills in English, Malay, and Chinese. You will review standards, conduct audits, and collaborate with various teams to resolve quality issues while supporting enhancements to workplace safety and health programs.

Qualifications

• At least 1 year of related working experience is preferred.
• Executive specializing in Accounting / Auditing or equivalent is preferred.

Responsibilities

• Develop and implement QA policies and procedures.
• Review quality assurance standards to evaluate effectiveness.
• Monitor compliance with ISO 9001, 27001, and 14001 standards.
• Conduct internal audits and support external certification processes.
• Investigate customer complaints and implement corrective actions.
• Prepare and present quality reports to management.

Skills

Good communication skills in English

Good communication skills in Malay

Good communication skills in Chinese

Education

Diploma / Advanced Diploma, Bachelor Degree or equivalent in Business Studies / Administration / Management

Job description

A leading technology firm in Petaling Jaya is seeking a QA Officer to develop and implement quality assurance policies and ensure compliance with industry standards. The ideal candidate will possess a degree in Business Studies and have strong communication skills in English, Malay, and Chinese. You will review standards, conduct audits, and collaborate with various teams to resolve quality issues while supporting enhancements to workplace safety and health programs.