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A construction company in Johor Bahru is seeking a QA/QC Manager responsible for developing and implementing quality management systems. This role involves ensuring compliance with internal and external standards through audits and inspections, driving continuous improvement initiatives, and managing a team of QA/QC inspectors. The ideal candidate will possess strong leadership skills and technical expertise, particularly with ISO 9001 standards. The company offers a dynamic work environment and values customer satisfaction.
A QA/QC Manager job description includes developing and implementing quality management systems (QMS), ensuring products and processes meet standards, conducting audits, managing quality control teams, and handling corrective and preventive actions. Key responsibilities also involve overseeing quality testing, ensuring regulatory compliance, liaising with clients and vendors, and reporting on quality metrics to management. The role requires strong leadership, technical expertise in quality standards like ISO 9001, and a focus on continuous improvement to reduce risks and enhance customer satisfaction.
Manage quality systems: Develop, implement, and maintain the company's Quality Management System (QMS) to ensure it is effective and efficient.
Ensure compliance: Verify that products, services, and processes meet all relevant internal policies, client requirements, and external standards, codes, and regulations.
Oversee quality control: Plan and coordinate all quality control activities, including inspections, tests, and audits, to monitor work processes and final output.
Drive continuous improvement: Analyze quality data, identify trends, and implement corrective and preventive actions to address non-conformities and improve performance.
Manage staff and training: Supervise and guide QA/QC inspectors and other staff, and provide training on quality procedures and standards.
Report and liaise: Prepare reports for management review, track key quality metrics, and communicate quality status to project managers and external parties.
Manage client relations: Monitor customer feedback and work to ensure client satisfaction and that their requirements are met
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