QA Executive

Reeracoen Recruitment; Shah Alam; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading recruitment agency in Malaysia is seeking a Quality Assurance Manager to oversee quality control operations and lead a team of QA staff. This role involves ensuring compliance with ISO standards, conducting inspections, and managing non-conformance issues. The ideal candidate will have strong supervision skills, knowledge of quality management systems, and a background in quality assurance. This position is based in Shah Alam, Selangor, offering opportunities for process improvement and reporting duties.

Qualifications

• Experience overseeing quality assurance teams and processes.
• Knowledge of ISO 9001, ISO 14001, and ISO 45001 standards.
• Strong analytical skills to identify trends and root causes.

Responsibilities

• Supervise QA staff and inspect testing activities.
• Oversee compliance with quality standards during inspections.
• Lead investigations of quality issues and track CAPA actions.

Skills

Supervision and training

Quality control methods

Process improvement tools

Root cause analysis

Compliance with quality standards

Education

Bachelor's degree in Quality Assurance or related field

Job description

Reeracoen Recruitment – Shah Alam, Selangor

Team Leadership & Supervision

• Supervise, train, and guide QA staff in daily inspection and testing activities.
• Assign tasks, monitor performance, and ensure workload efficiency.
• Conduct performance evaluations and provide coaching for skill improvement.

Quality Control Operations

• Oversee incoming, in-process, and final inspections.
• Ensure inspection methods comply with procedures and quality standards.
• Verify accuracy and consistency of inspection results.
• Approve or reject products based on quality requirements.

Quality System Implementation

• Ensure compliance with ISO 9001 / ISO 14001 / ISO 45001 / relevant quality standards.
• Monitor adherence to SOPs, work instructions, and quality procedures.
• Support internal and external audits and close audit findings.

Non‑Conformance & CAPA Management

• Lead investigation of quality issues and non‑conformities.
• Coordinate root cause analysis and implementation of corrective/preventive actions.
• Track effectiveness of CAPA actions.

Process Improvement

• Work closely with Production, Engineering, and Supply Chain to improve process stability and reduce defects.
• Identify trends and initiate improvement projects.
• Implement quality tools such as SPC, Pareto analysis, 5 Why, Fishbone.

Reporting & Documentation

• Prepare and review quality reports, and defect analysis.
• Maintain accurate QA documentation and records.
• Report quality performance to QA Manager.

Supplier & Customer Quality

• Handle customer quality complaints and lead internal investigations.
• Support supplier quality audits and performance reviews.
• Communicate with customers and suppliers on quality issues.