Protégé - (Lab Solutions) Application Assistant

Siemens Mobility; Kuala Lumpur; On-site; MYR 20,000 - 30,000; Full time

Job summary

A leading healthcare technology firm in Kuala Lumpur seeks a Protégé - Application Assistant to support the application specialist team in maintaining high customer satisfaction during instrument installation projects. Recent graduates in Biochemistry or Biomedical Science with strong communication skills in English and Bahasa Melayu are encouraged to apply. The role requires proficiency in Microsoft Office and involves travelling to customer sites.

Qualifications

• Recent graduate with CGPA of 3.3 and above.
• Fresh graduates or less than 6 months of working experience.
• Internship in laboratory is an advantage.

Responsibilities

• Provide support in installation projects emphasizing Method Validation studies.
• Perform clerical duties and general industry-related errands.
• Manage customer databases and entry of information.

Skills

Microsoft Office suite proficiency

Communication skills in English and Bahasa Melayu

Self-directed

Data management and analysis

Education

Recent University graduate in Biochemistry, Biomedical Science or equivalent

Job description

483863

14-Nov-2025

Siemens Healthineers

Customer Services

Siemens Healthcare Sdn. Bhd., dARE, Kuala Lumpur, MYS

Temporal

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

At Siemens Healthineers, our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Our broad portfolio includes enterprise imaging IT, AI‑powered decision support, as well as eHealth and patient engagement solutions. It comprises business intelligence, performance management tools and tele‑operations solutions, innovative cardiology IT, digital pathology as well as diagnostics IT and lab automation.

Protégé - (Lab Solutions) Application Assistant

Apply now for this role to support the application specialist team in maintaining a high level of customer satisfaction by providing support primarily in the instrument installation projects, as well as continuous support in the team's operations.

Your Role:

• You are responsible for providing support in installation projects with emphasis on Method Validation studies. This will include operating a laboratory analyzer (Hands‑on training will be provided)
• You are responsible for providing day‑to‑day operations supports whenever required
• You are responsible for performing clerical duties and general industry related errands such as distribution of technical and customer bulletins, managing customer databases and entry of information, data, and record.
• Applicants should be willing to temporarily re‑locate on a project basis if there is a business need.
• Applicants that possess own transport will have an added advantage.
• Applicants are required to travel/commute and work at our customer sites (diagnostic laboratories). Personal Protective Equipment (PPE) will be provided to assistants.

Your Expertise:

• You are a recent University graduate in Biochemistry, Biomedical Science or equivalent in a relevant life science subject. Must possess a CGPA of 3.3 and above.
• You are a fresh graduate or have less than 6 months of working experience.
• Internship at laboratory will be added advantage.

Your personality and skills:

• In order to be considered for this role, you must be willing to temporarily relocate on a project basis whenever a business need arises.
• The role requires travelling therefore the successful candidate must have means of transport.
• You are proficient in computer skills, including Microsoft Office suite (Microsoft Word, PowerPoint, Outlook and Excel).
• Candidates with IT‑savvy skills will have an added advantage.
• You have a good command of written and spoken English and Bahasa Melayu.
• You are able to communicate effectively with internal and external customers in all mediums of communication.
• You are self‑directed and able to work with minimal supervision.
• You are able to manage and analyze data from studies with guidance.

We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision‑making and treatment pathways.

How we work:

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To all recruitment agencies:

Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.