Property Management Customer Service Specialist

Urban Room Sdn Bhd; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A property management company in Bandar Sunway seeks an experienced Customer Service Executive to manage tenant communications regarding move-ins, move-outs, and technical support. You will handle enquiries via WhatsApp, calls, and emails, assist with maintenance issues, and ensure timely resolution. Candidates should possess 1-2 years of relevant experience and strong communication skills. The role offers a competitive salary of RM3,000 - RM3,900 and opportunities for career growth in a supportive team environment.

Benefits

Performance-based incentives

Supportive team environment

Career growth opportunities

Qualifications

• Minimum 1–2 years experience in customer service or property management.
• Strong communication skills; fluency in Mandarin is a plus.
• Experience dealing with tenants is a must.

Responsibilities

• Handle tenant enquiries via WhatsApp, calls, and email.
• Coordinate move-in and move-out arrangements.
• Assist tenants with maintenance and technical issues.

Skills

Communication skills (English)

WhatsApp-based customer support

Job description

A property management company in Bandar Sunway seeks an experienced Customer Service Executive to manage tenant communications regarding move-ins, move-outs, and technical support. You will handle enquiries via WhatsApp, calls, and emails, assist with maintenance issues, and ensure timely resolution. Candidates should possess 1-2 years of relevant experience and strong communication skills. The role offers a competitive salary of RM3,000 - RM3,900 and opportunities for career growth in a supportive team environment.