Property Assistant

Acappella Suite Hotel; Shah Alam; On-site; MYR 20,000 - 100,000; Full time

Job summary

A hospitality company in Shah Alam is seeking a Property Assistant to support daily operations and administration across multiple properties. Responsibilities include managing property conditions, coordinating maintenance, and assisting in tenant-related matters. This role requires a minimum diploma in a related field and 1-2 years of relevant experience. The ideal candidate will have strong communication and organizational skills, be proficient in Microsoft Office, and possess own transport for property travel.

Qualifications

• Minimum Diploma in Property Management, Business Administration, or related field.
• At least 1–2 years of relevant experience.
• Possess own transport and willing to travel between properties.

Responsibilities

• Assist in managing several properties, ensuring all are well-maintained.
• Conduct regular inspections of properties, units, and common areas.
• Coordinate with contractors for repairs and upkeep.
• Update and maintain tenant records and rental documentation.
• Attend to tenant inquiries and complaints professionally.

Skills

Good communication skills

Organisational skills

Independence

Proficiency in Microsoft Office

Education

Diploma in Property Management or related field

Job description

Property Assistant

The Property Assistant is responsible for assisting in the daily operations and administration of multiple properties under the management. This includes monitoring property conditions, coordinating maintenance, managing any related matters to tenants, preparing tenancy agreements, and ensuring all rental collections and documentation are up to date.

Key Responsibilities

• Assist in managing several properties, ensuring all are well-maintained and operational.
• Conduct regular inspections of properties, units, and common areas to ensure cleanliness and functionality.
• Coordinate with contractors, maintenance teams, and service providers for repairs and upkeep.
• Ensure compliance with building and safety regulations.
• Assist in the preparation, renewal, and termination of tenancy agreements.
• Update and maintain tenant records, rental rates, and lease documentation.
• Monitor rental collection and issue reminders for overdue payments.
• Assist in marketing and viewing of vacant units to potential tenants.
• Assist in preparing monthly reports on rental collection, vacancy rates, and maintenance expenses.
• Manage filing systems, invoices, and correspondence related to property operations.
• Support in cost monitoring for each property.
• Attend to tenant inquiries, complaints, and feedback professionally and promptly.
• Liaise with owners, tenants, and vendors to ensure smooth communication and operations.
• Perform any other duties as requested by Management from time to time.

Requirements

• Minimum Diploma in Property Management, Business Administration, or related field.
• At least 1–2 years of relevant experience (fresh graduates are encouraged to apply).
• Good communication and organisational skills.
• Able to work independently with minimal supervision.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Possess own transport and willing to travel between properties.