Project Manager / Senior Executive

SERVAUTO SDN. BHD.; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading automotive service company in Kuala Lumpur is seeking a PMO Manager to drive its nationwide expansion. The role involves store expansion planning, project management, and budget control. Candidates should possess a Bachelor’s degree in Civil Engineering and 3–7 years of experience in retail or F&B construction management. This position offers a dynamic environment with growth potential in ASEAN markets and competitive benefits including EPF and SOCSO.

Benefits

EPF

SOCSO

Annual Leave

Medical Leave

Team building activities

Internal training

Collaborative work culture

Qualifications

• 3–7 years experience in retail or F&B construction project management.
• Proven track record managing end-to-end store rollout projects.
• Strong knowledge of construction methods and M&E systems.

Responsibilities

• Develop and maintain master rollout plan for all ServAuto stores.
• Manage multiple store rollout projects simultaneously.
• Review architectural and M&E drawings for brand compliance.

Skills

Project management

Budget control

Construction methods

Coordination

Problem-solving

Stakeholder management

Education

Bachelor’s Degree in Civil Engineering or related field

Tools

Project management tools

Job description

ServAuto is redefining Malaysia’s automotive service industry — bringing the professionalism and scalability of retail & F&B into the car care world. You’ll work directly with experienced leaders from top retail brands and be part of building a new nationwide franchise network from the ground up.

Job Overview

ServAuto is expanding rapidly across Malaysia through franchise and company-owned workshops. This role is the key driver of ServAuto’s nationwide expansion — combining project management, site development, and fit-out execution under one function, ensuring every store is delivered on time, on budget, and on brand. The PMO Manager will build ServAuto’s long-term rollout system, vendor network, and fit-out standards to support future expansion.

This role offers an opportunity to lead large-scale rollout projects and grow into a regional Head of Expansion as ServAuto scales across Southeast Asia.

Key Responsibilities

1. Store Expansion Planning & Rollout Management
   • Develop and maintain the master rollout plan for all ServAuto stores (audit / renovation / new openings).
   • Manage multiple store rollout projects simultaneously across different regions.
   • Lead weekly project tracking and reporting to management.
   • Coordinate across functions — Design, Operations, Procurement, Finance, Marketing — to keep each project on schedule.
   • Track budget, timeline, and risk log for every site; prepare monthly progress and variance reports.
   • Standardize project documentation (permits, contracts, drawings, payment plans, handover reports).
   • Continuously improve store rollout efficiency, cost per store.
2. 2. Project Planning & Coordination
   • Develop detailed project timelines, budgets, and milestones for each outlet build or renovation.
   • Coordinate with internal departments (Operations, Marketing, Finance, Procurement) and external stakeholders (landlords, contractors, consultants).
   • Conduct site feasibility assessments and ensure design alignment with operational flow and customer experience.
3. 3. Design & Technical Oversight
   • Review architectural and M&E drawings to ensure compliance with brand standards and local regulations.
   • Work closely with designers and engineers to optimize cost, functionality, and aesthetics.
   • Oversee design adaptations for different site conditions and layouts.
4. 4. Budget & Cost Control
   • Prepare project cost estimates and monitor expenditure throughout the project.
   • Negotiate with contractors, vendors, and suppliers to ensure cost efficiency without compromising quality.
   • Approve and track variation orders and ensure project cost stays within approved limits.
5. 5. Construction Management
   • Oversee on-site construction progress and ensure adherence to timeline, safety, and quality standards.
   • Conduct regular site visits and progress meetings with contractors and stakeholders.
   • Resolve any site issues or design conflicts promptly to prevent delays.
6. 6. Quality Assurance & Handover
   • Ensure all outlets meet the company’s quality, safety, and operational standards before opening.
   • Manage snag list completion, equipment installation, and final inspection.
   • Coordinate smooth handover to the operations team for outlet opening.
   • Manage relationships with external consultants, contractors, and authorities.
   • Ensure all permits, licenses, and approvals are obtained before project commencement.
   • Monitor contractor performance and enforce compliance with safety and environmental standards.

Requirements

• Bachelor’s Degree in Civil Engineering, Architecture, Construction Management or related field.
• 3–7 years experience in retail / F&B construction project management (e.g. CHAGEE, Tealive, FamilyMart, Guardian, MR DIY, KFC, Watsons).
• Proven track record managing end-to-end store rollout or renovation projects — from site acquisition to fit-out and handover.
• Strong knowledge of construction methods, materials, and M&E systems.
• Strong coordination, timeline control, and budgeting skills, with hands-on problem-solving approach. Proficient in project tools.
• Able to manage stakeholders and communicate effectively with franchisees, landlords, and contractors.
• Able to travel frequently and manage multiple active sites across regions.
• Detail-oriented, hands-on, comfortable working on-site.
• Fluent in English & Bahasa (Mandarin is a plus).

Why Join Us

• EPF, SOCSO, Annual Leave, Medical Leave
• Team building, annual dinner, internal training
• Fast moving, and collaborative work culture
• A chance to work in a content-powered, data-driven, commerce-driven industry