Project Manager

TrustDecision; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading risk and fraud intelligence firm is searching for a skilled Project Manager in Kuala Lumpur, Malaysia. The ideal candidate will possess over five years of project management experience, particularly in financial projects, with a strong background in communication and team management. You will oversee project progress, maintain customer relationships, and ensure compliance with local regulations. This role offers a significant opportunity to drive project success and influence the future of financial services in Southeast Asia.

Qualifications

• More than 5 years in project management, including 3 years in financial projects in Malaysia.
• Experience in leading and delivering at least 3 large-scale projects.
• Proficient with project lifecycle management and handling project emergencies.

Responsibilities

• Manage customer communication and relationship maintenance.
• Control project schedule and resources efficiently.
• Ensure compliance with local regulations during project implementation.

Skills

Project management skills

Communication skills

Adaptability

Team management ability

Education

Bachelor's degree or above

Tools

Project management tools (e.g., Project, Jira)

Job description

opportunity

Joined TrustDecision as a project manager in Malaysia, responsible for handling complex communication affairs at the client interface, coordinating resources from all parties, and striving to drive the project forward according to established goals, ensuring timely delivery of the project. We are looking for someone who desires influence, is motivated by challenges, and is ready to shape the future of risk and fraud intelligence in Southeast Asia.

What You’ll Be Doing

• Customer communication and relationship maintenance: Skilled in handling complex communication affairs at the customer interface, responding quickly to project customer complaints, ensuring timely resolution of customer demands, and maintaining good customer relationships.
• Project schedule and technical management: Strictly control the project schedule in an efficient manner, quickly develop and execute a reasonable project progress plan, coordinate resources from all parties, and fully promote the project to move forward according to established goals, ensuring timely delivery of the project.
• Compliance with regulations and project acceptance: Conduct in-depth research and comply with local regulations in Malaysia to ensure full compliance during project implementation. Responsible for organizing and completing project acceptance work, eliminating project operational risks, ensuring smooth project closure and orderly development of subsequent stages.

What are we looking for

（1） Mandatory requirement

• Work experience: More than 5 years of project management experience is preferred, with at least 3 years of experience in financial project management in Malaysia being preferred.
• Education: Bachelor's degree or above.
• Major: Priority will be given to majors related to finance, management, software technology, etc.
• Work experience: Possess rich experience in cross departmental project management, able to effectively address communication and collaboration challenges in complex organizational structures.
• Project experience: Successfully led and delivered at least 3 large-scale projects, familiar with project lifecycle management, and have practical experience in handling project emergencies.
• Industry experience: With extensive project management experience in the financial industry, familiar with the operational processes and standards of local banking projects in Malaysia.

（2） Professional/technical ability requirements and proficiency level

• Project management skills: Proficient in project management tools such as Project and Jira, able to use tools for project planning, progress tracking, and risk management, with PMP management certification.
• Regulatory knowledge: Have a deep understanding of local financial regulations and project management regulations in Malaysia, and be able to accurately comply with regulatory requirements during project execution.
• Technical management ability: Possess strong technical problem analysis skills, able to manage technical teams and provide strong support for project decision-making, timely identify potential project risks and develop response strategies.

（3） Soft ability requirements

• Communication skills: Excellent communication skills, able to communicate efficiently and clearly with customers, internal teams, and partners, especially when dealing with complex issues and responding to complaints, possessing good communication skills and customer service awareness.
• Adaptability: Strong adaptability, able to quickly respond and develop effective solutions in the face of unexpected situations and urgent problems in the project.
• Team management ability: Excellent team management ability, able to motivate and guide team members, and maintain efficient team operation in high-pressure environments.

（4） Special requirements for the position

• Localization advantage: It is required to be a local Chinese in Malaysia, familiar with local regulations, cultural customs, and business environment, and able to utilize local resources to promote project development.