Project & Authority Liaison Officer

MCS Management Sdn Bhd; Shah Alam; On-site; MYR 150,000 - 200,000; Full time

Job summary

A construction and management firm located in Shah Alam, Malaysia, is seeking a Project & Authority Liaison Officer. This role requires someone to effectively communicate with government authorities and other stakeholders, ensuring smooth project approvals and compliance. Candidates should have a diploma or degree in a relevant field and at least 5 years of experience in construction projects. Skills in public relations, customer service, and strong documentation abilities are essential. The position offers benefits such as comprehensive health insurance and training opportunities.

Benefits

Comprehensive Health Insurance

Comprehensive Outpatient Medical Coverage

Career Growth, Training & Development

Qualifications

• Minimum 5 years of experience in construction or project-related environments.
• Good understanding of civil, building, and infrastructure project processes.
• Professional, well-presented, and confident.

Responsibilities

• Act as a key liaison point between the company and authorities.
• Support public relations and stakeholder communication.
• Prepare reports and coordination for project approvals.

Skills

Communication skills

Public relations skills

Customer service skills

Documentation ability

Coordination ability

Education

Diploma or Degree in Business Administration, Public Relations, Communication, Civil Engineering, Construction Management

Tools

MS Office

Job description

The Project & Authority Liaison Officer supports infrastructure and building projects by acting as the main communication link between the company, government authorities, utility providers, consultants, customers, and internal teams. The role ensures smooth project approvals, regulatory compliance, effective communication, good public relations, quality customer service, and provides direct support to the Director.

Job Description

• Act as a key communication and liaison point between the company, authorities, clients, consultants, and external stakeholders.
• Represent the company professionally in all dealings, meetings, site visits, and correspondence to maintain a positive corporate image.
• Handle enquiries, follow-ups, and communications in a polite, confident, and customer-focused manner.
• Support public relations and stakeholder communication related to project approvals, inspections, and handover stages.
• Provide direct coordination and administrative support to the Director on project and authority-related matters.
• Prepare reports, correspondence, presentation materials, and updates for management and external parties.
• Manage and follow up on submissions to obtain approvals for project plans, permits, licenses, and statutory requirements.
• Coordinate meetings, discussions, and site inspections with authorities, consultants, and contractors.
• Arrange inspections and obtain supporting documents required for the Certificate of Completion and Compliance (CCC).
• Maintain proper records of approvals, correspondence, and project documentation.

Qualifications

• Diploma or Degree in Business Administration, Public Relations, Communication, Civil Engineering, Construction Management, or related fields.
• Minimum 5 years of working experience in construction, infrastructure, building, or project-related environments.
• Good understanding of civil, building, and infrastructure project processes, including authority coordination and site-related activities.
• Professional, well-presented, and confident with strong communication, public relations, and customer service skills.
• Proficient in MS Office with good documentation and coordination abilities.

Benefits

• Comprehensive Health Insurance
• Comprehensive Outpatient Medical Coverage
• Career Growth, Training & Development