Project & Authority Liaison Officer

MCS Management; Shah Alam; On-site; MYR 60,000 - 80,000; Full time

Job summary

A management consultancy firm based in Shah Alam, Malaysia is seeking a Project & Authority Liaison Officer to support infrastructure projects. The successful candidate will act as the main communication link among various stakeholders, ensuring smooth project approvals and regulatory compliance. A minimum of 5 years of experience in a related field and a degree in a relevant discipline are required. Strong communication and public relations skills are essential for this role.

Qualifications

• Minimum 5 years of working experience in construction, infrastructure, building, or project-related environments.
• Good understanding of civil, building, and infrastructure project processes.
• Proficient in documentation and coordination abilities.

Responsibilities

• Act as the main communication link between various stakeholders.
• Prepare reports, correspondence, and updates for management.
• Manage and follow up on submissions to obtain project approvals.

Skills

Strong communication skills

Public relations

Customer service

Documentation skills

Education

Diploma or Degree in Business Administration, Public Relations, Communication, Civil Engineering, Construction Management, or related fields

Tools

MS Office

Job description

The Project & Authority Liaison Officer supports infrastructure and building projects by acting as the main communication link between the company, government authorities, utility providers, consultants, customers, and internal teams. The role ensures smooth project approvals, regulatory compliance, effective communication, good public relations, quality customer service, and provides direct support to the Director.

Act as a key communication and liaison point between the company, authorities, clients, consultants, and external stakeholders;

Represent the company professionally in all dealings, meetings, site visits, and correspondence to maintain a positive corporate image;

Handle enquiries, follow-ups, and communications in a polite, confident, and customer-focused manner;

Support public relations and stakeholder communication related to project approvals, inspections, and handover stages;

Provide direct coordination and administrative support to the Director on project and authority-related matters;

Prepare reports, correspondence, presentation materials, and updates for management and external parties;

Manage and follow up on submissions to obtain approvals for project plans, permits, licenses, and statutory requirements;

Coordinate meetings, discussions, and site inspections with authorities, consultants, and contractors;

Arrange inspections and obtain supporting documents required for the Certificate of Completion and Compliance (CCC);

Maintain proper records of approvals, correspondence, and project documentation.

Requirements

• Diploma or Degree in Business Administration, Public Relations, Communication, Civil Engineering, Construction Management, or related fields;
• Minimum 5 years of working experience in construction, infrastructure, building, or project-related environments;
• Good understanding of civil, building, and infrastructure project processes, including authority coordination and site-related activities;
• Professional, well-presented, and confident with strong communication, public relations, and customer service skills;
• Proficient in MS Office with good documentation and coordination abilities.