Program Manager – Food & Feed Safety Certifications

Peterson Control Union Company; Klang City; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading certification company in Klang, Malaysia, is seeking a Program Manager for Food & Feed Safety Certifications. This role entails managing certification programs with a focus on risk and compliance while maintaining client relationships and executing assessments. Applicants should have a Bachelor's degree in a related field and a minimum of 5 years' experience in the food industry. Proficiency in English and Mandarin is preferred, along with a willingness to travel extensively.

Qualifications

• Minimum of 5 years’ experience in the food industry (Production, Quality, or R&D).
• Previous experience with certification bodies as a Lead Auditor or Program Manager preferred.
• IRCA or equivalent recognized Lead Auditor qualification in ISO 9001/ISO 22000 preferred.

Responsibilities

• Manage certification programs focusing on risk and compliance.
• Build and maintain relationships with clients.
• Plan and execute assessments in line with ISO 9001 requirements.

Skills

Integrity-driven

Detail-oriented

Strong risk awareness

Good command of English

Strong interviewing skills

Report-writing skills

Education

Bachelor’s degree in Food Science, Food Technology, or related field

Job description

Program Manager – Food & Feed Safety Certifications

An exciting opportunity has arisen at Control Union (Malaysia) Sdn. Bhd., at Klang, Malaysia for PROGRAM MANAGER – FOOD & FEED SAFETY CERTIFICATIONS.

As a Program Manager – Food & Feed Safety Certifications, you will manage certification programs with confidence, impartiality, and a strong focus on risk and compliance.

Are you integrity-driven & impartial, detail-oriented with strong risk awareness and do you want to be part of our international network? Then we are looking for you!

Tasks and responsibilities

• Build and maintain strong relationships with clients, while keeping management informed of market opportunities and risks.
• Manage accreditations and maintain regular contact with accreditation bodies.
• Plan, prepare, and execute assessments in line with ISO 9001 requirements.
• Initiate assessments and conduct document reviews.
• Prepare for and conduct on-site assessment activities.
• Prepare, approve, and distribute assessment reports, including findings on conformity.
• Conduct assessment follow-up activities.
• Assist with the handling of claims and appeals.
• Maintain up-to-date records of quality policies, procedures, work instructions, and documentation issued by CUC.
• Stay informed on sector developments, emerging issues, and relevant legislative changes.
• Carry out other ad hoc tasks as assigned by management.

Requirements

• Bachelor’s degree in Food Science, Food Technology, or a related field, or equivalent relevant work experience.
• Minimum of 5 years’ experience in the food industry (Production, Quality, or R&D).
• Previous experience with certification bodies, either as a Lead Auditor or Program Manager, will be an added advantage.
• IRCA or equivalent recognized Lead Auditor qualification in ISO 9001/ISO 22000 and Lead Auditor qualification in FSSC 22000/BRCGS/HACCP is preferred.
• Strong knowledge of food safety management systems and certification processes is an advantage.
• Good command of English, both written and spoken.
• Proficiency in Mandarin is an added advantage.
• Strong interviewing and report-writing skills.
• Willingness to travel extensively, both domestically and internationally.

Our Company

From our roots in agricultural inspections, Control Union have been operating for over 100 years and by now are engaged in many fields including inspections, certifications, logistics, collateral management and risk management etc. Our in-depth knowledge and experience covers all aspects of the supply chain in many industries including agriculture, textile, energy, forestry and sustainability etc.

"People Excellence, Grounded in Trust and Integrity"