Program Manager

Infosys (Malaysia) Sdn. Bhd.; Petaling Jaya; On-site; MYR 120,000 - 180,000; Full time

Job summary

A leading tech consultancy firm located in Petaling Jaya is seeking an experienced Program Manager to ensure alignment of program goals with business strategy. This role demands over 15 years in the software industry and 5 years of program management experience, particularly in the ETRM domain. The successful candidate will manage budgets, stakeholders, and optimize resources while fostering operational excellence. Excellent communication and leadership skills are essential for this role.

Qualifications

• 15+ years of software industry experience.
• 5+ years of proven experience in program management.
• Experience in ETRM domain.

Responsibilities

• Ensure program goals align with business strategy.
• Manage the program budget and stakeholders.
• Create and maintain program status reports.

Skills

Communication skills

Problem-solving skills

Time-management skills

Organizational skills

Leadership skills

Multitasking using computers

Education

Bachelor's or master's degree in business management or a related field

Tools

Project management tools

Job description

Ensure program goals align with business strategy and objectives.

Responsible for the strategic direction of operating systems in a company.

Understanding business needs, knowing how to create and manage the tools, conferring with users and studying system flow, data usage, and work processes following the software development lifecycle.

Ensuring goals like customer satisfaction, and the team's performance, safety, and quality are met.

Creating and maintaining accurate and timely reports of program status throughout the complete program lifecycle.

Managing the program budget and communicating with all the stakeholders.

Collaborating with the internal teams and vendors.

Optimize resource allocation and performance across the program.

Implement governance and compliance standards.

Foster continuous improvement and operational excellence

Desired Experience

• Bachelor's degree or master's degree in business management or a related field.
• 15+ years of software industry experience with 5+ years of proven experience in program management.
• Experience in playing a Program Manager role in ETRM domain.
• Experience in managing cross-functional teams.
• Good knowledge and prior experience in project management.
• Good knowledge about the latest and upcoming technologies, along with multitasking skills using computers.
• Should have excellent communication skills.
• Should have good problem-solving and time-management skills.
• Should have excellent organizational and leadership skills.

Infosys Malaysia Sdn Bhd, popularly known as Infosys Malaysia, is a global business and technology consultancy and a subsidiary of Bangalore-based Infosys Technologies Ltd. (NASDAQ: INFY). Working with us provides you access to our pool of exceptionally high quality engineering talent. Infosys Malaysia can also help you reduce operational risk by diversifying your operations away from just one country. Malaysia BPO center is located in Petaling Jaya; the vision is to become a one-stop shop supporting multiple languages and processes to complement our delivery centers.