Program Management Senior Officer / Officer

VTech Communications (Malaysia) Sdn Bhd; Merlimau; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading communications firm in Malaysia is seeking a Program Management Senior Officer/Officer to manage project requirements and timelines effectively. Candidates should have at least a Bachelor’s Degree in Industrial or Mechanical Engineering, alongside a minimum of 3 years in project management specifically in the metal fabrication sector. Strong knowledge in metal processes and proficiency in project management tools are essential. This role will involve customer liaison, project planning, team coordination, and continuous improvement initiatives.

Qualifications

• Minimum 3 years of experience in project management within the metal fabrication industry.
• Strong knowledge of stamping, bending, cleaning, powder coating, and silk screen printing processes.

Responsibilities

• Liaise with customers to understand project requirements and prepare quotations.
• Develop comprehensive project plans including scope, schedule, manpower, and budget.
• Oversee metal fabrication processes for efficiency, quality, and delivery.
• Coordinate and support cross-functional teams to achieve project objectives.
• Maintain effective communication with customers and handle complaints.
• Identify project risks and implement mitigation plans.
• Prepare project progress reports for management.
• Support continuous improvement initiatives in processes.

Skills

Project management tools proficiency (MS Project, Primavera)

Strong communication skills

Problem-solving skills

Coordination skills

Education

Bachelor’s Degree in Industrial Engineering or Mechanical Engineering

Master’s Degree (added advantage)

Tools

Manufacturing Execution Systems (MES)

Job description

Program Management Senior Officer / Officer

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• Customer Interaction: Liaise with customers to understand project requirements and prepare accurate quotations.
• Project Planning: Develop comprehensive project plans including scope, schedule, manpower, resources, and budget; confirm and communicate delivery dates to customers.
• Process Management: Oversee metal fabrication processes such as stamping, bending, cleaning, powder coating, and silk screen printing to ensure efficiency, quality, and on‑time delivery.
• Team Coordination: Coordinate and support cross‑functional teams to ensure project milestones and objectives are achieved.
• Customer Service: Maintain clear and effective communication with customers, handle complaints professionally, and ensure customer satisfaction throughout the project lifecycle.
• Risk Management: Identify potential project risks and implement mitigation plans to minimize impact on cost, quality, and delivery.
• Reporting: Prepare project progress reports and highlight issues or bottlenecks to management.
• Continuous Improvement: Support continuous improvement initiatives related to process efficiency, cost, and quality enhancement.

Job Requirements

A. Qualification Required

Bachelor’s Degree in Industrial Engineering, Mechanical Engineering, or a related field.

Master’s Degree is an added advantage.

B. Experience Required

Minimum 3 years of working experience in project management within the metal fabrication industry.

Strong knowledge of stamping, bending, cleaning, powder coating, and silk screen printing processes.

C. Skills

Proficient in project management tools such as MS Project or Primavera.

Familiar with Manufacturing Execution Systems (MES).

Strong communication, coordination, and problem-solving skills.

Application Questions

• Which of the following statements best describes your right to work in Malaysia?
• What’s your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years’ experience do you have as a Program Management Officer?
• Which of the following languages are you fluent in?
• How much notice are you required to give your current employer?
• How many years’ experience do you have as a Metal Fabricator?