Production Support (Shell Script/Linux)

Unison Group; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

A technology solutions provider in Kuala Lumpur is seeking a professional experienced in shell scripting and SQL to manage system alerts and optimize databases. The ideal candidate will have a strong understanding of middleware technologies and be able to troubleshoot infrastructure components effectively. This role emphasizes collaboration with cross-functional teams to meet business objectives, ensuring compliance with relevant regulations.

Qualifications

• Proven experience in shell scripting in a Linux/Unix environment.
• Strong proficiency of SQL (Oracle-oriented).
• Understanding middleware technologies such as FTP and MQ messaging systems.

Responsibilities

• Handle and manage system alerts until resolution and process user requests.
• Develop, maintain, and optimize scripts and SQL databases.
• Troubleshoot infrastructure middleware components and collaborate with teams.

Skills

Shell scripting

SQL proficiency (Oracle-oriented)

Middleware technologies understanding

Citrix knowledge

Job schedulers experience

Monitoring tools familiarity

ITIL framework understanding

Job description

• Proven experience in shell scripting in a Linux/Unix environment.
• Strong proficiency of SQL (Oracle-oriented)
• Understanding middleware technologies such as FTP and MQ messaging systems.
• Familiarity and knowledge of Citrix is a plus.
• Experience with job schedulers, particularly Mainframe Scheduler TWS (Tivoli Workload Scheduler for Z/OS), is a plus
• Experience with monitoring tools and incident management systems.
• Understanding of ITIL framework or similar service management best practices

Requirements

• Run activity : handle and manage system alerts until resolution and process user 's requests (analyze and debug)
• Participate to projects and develop, maintain, and optimize scripts and SQL databases, ensuring data integrity of reconciliation applications.
• Troubleshoot infrastructure middleware components such as FTP servers and MQ messaging services and correspond with the infrastructure providers for fixes or incidents.
• Collaborate with cross-functional teams to align IT solutions with business objectives.
• Ensure compliance with relevant regulations and best practices in finance and technology