Production Support (Shell Script/Linux)

Unison Consulting Pte Ltd; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A technology consulting firm based in Kuala Lumpur is seeking candidates experienced in shell scripting and SQL database management. The role involves managing system alerts, troubleshooting middleware, and collaborating with IT teams to align solutions with business goals. Ideal candidates will have a background in incident management and a solid understanding of ITIL practices. Competitive compensation and growth potential are offered.

Qualifications

• Proven experience in shell scripting in a Linux/Unix environment.
• Strong proficiency of SQL (Oracle-oriented).
• Understanding middleware technologies such as FTP and MQ messaging systems.

Responsibilities

• Handle and manage system alerts until resolution and process user requests.
• Develop, maintain, and optimize scripts and SQL databases.
• Troubleshoot infrastructure middleware components such as FTP servers and MQ messaging services.

Skills

Shell scripting

SQL (Oracle-oriented)

Middleware technologies

Monitoring tools

Incident management systems

ITIL framework understanding

Tools

Citrix

Tivoli Workload Scheduler for Z/OS

Job description

Qualifications

• Proven experience in shell scripting in a Linux/Unix environment.
• Strong proficiency of SQL (Oracle-oriented)
• Understanding middleware technologies such as FTP and MQ messaging systems.
• Familiarity and knowledge of Citrix is a plus.
• Experience with job schedulers, particularly Mainframe Scheduler TWS (Tivoli Workload Scheduler for Z/OS), is a plus
• Experience with monitoring tools and incident management systems.
• Understanding of ITIL framework or similar service management best practices

Responsibilities

• Run activity : handle and manage system alerts until resolution and process user \'s requests (analyze and debug)
• Participate to projects and develop, maintain, and optimize scripts and SQL databases, ensuring data integrity of reconciliation applications.
• Troubleshoot infrastructure middleware components such as FTP servers and MQ messaging services and correspond with the infrastructure providers for fixes or incidents.
• Collaborate with cross-functional teams to align IT solutions with business objectives.
• Ensure compliance with relevant regulations and best practices in finance and technology