Production Services Analyst — ITIL, Automation & Security

RBC; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A major Global Bank is seeking a talented individual to support its growing Capital Markets team in Kuala Lumpur. This role involves automating manual processes and ensuring compliance with financial regulatory requirements. Candidates should have at least 3 years of experience in Financial Technology, with strong knowledge of ITIL and application deployment. The position offers competitive compensation, comprehensive benefits, and opportunities for professional growth in an inclusive environment.

Benefits

Competitive salary

Health benefits

Retirement plans

Qualifications

• Minimum 3 years working in a Financial Technology role.
• Proven experience with ITIL principles.
• Strong troubleshooting skills.
• Knowledge of Docker/Kubernetes preferred.
• Experience with RHEL Unix/Linux environments.
• Ability to write DB statements on the fly.

Responsibilities

• Support platform evolution to automate processes.
• Coordinate disaster recovery planning and execution.
• Manage documentation related to access governance.
• Enhance efficiency through automation.
• Collaborate with teams on security best practices.

Skills

Experience in Financial Technology

ITIL Incident Management

Problem Management

Change Management

Application Support & Deployment

Troubleshooting

Analytical Thinking

Tools

RHEL Unix / Linux

Docker

MS SQL

Splunk

Jira

Confluence

Job description

A major Global Bank is seeking a talented individual to support its growing Capital Markets team in Kuala Lumpur. This role involves automating manual processes and ensuring compliance with financial regulatory requirements. Candidates should have at least 3 years of experience in Financial Technology, with strong knowledge of ITIL and application deployment. The position offers competitive compensation, comprehensive benefits, and opportunities for professional growth in an inclusive environment.