Product Training Executive / Trainer

Jie Business Sdn Bhd; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading training organization in Malaysia is looking for a Training Manager responsible for developing and delivering training programs. The ideal candidate will design product training materials and lead certification programs to ensure quality. You will conduct both online and in-person training sessions, while monitoring training effectiveness through KPIs. This role demands strong skills in curriculum development and training delivery, fostering team growth and sales success. Join a dynamic team focused on maximizing training impact.

Responsibilities

• Design and develop product training including multilingual materials.
• Lead trainer certification programs for consistent training delivery.
• Conduct online and in-person trainings for new products.
• Monitor training KPIs and analyze results for optimization.

Job description

Responsibilities

• Curriculum Development Design and develop product training by translating features and selling points into practical user scenarios and effective sales scripts. Create multilingual training materials—including slides, trainer guides, trainee manuals, and assessments—and simplify complex technical concepts into clear, sales-oriented content.
• Trainer Development Lead trainer certification programs and Train-the-Trainer (TTT) initiatives to ensure consistent training quality and delivery standards across all regions.
• Training Delivery Conduct online and in-person trainings for new products, key projects, and priority markets. Provide on-site support to sales teams during major campaigns and critical sales periods.
• Training Effectiveness Management Monitor training KPIs such as participation, pass rates, and sales conversion impact. Analyze results to continuously optimize training content and delivery methods.