Product Specialist (Medical Sales) - Nationwide Hiring

DKSH; Selangor; On-site; MYR 40,000 - 60,000; Full time

Job summary

A medical sales company is seeking a Product Specialist to manage GPs and hospitals. The role involves tracking sales progress, conducting demonstrations, and preparing quotations. A degree in a Science- or Medical-related field is required, along with strong communication and negotiation skills. The candidate must be willing to travel and start by February 2026. This position offers a dynamic environment to enhance customer relationships and support internal stakeholders.

Qualifications

• Minimum one year experience in a similar role.
• Basic knowledge of market, competitors, and products.
• Good command in English, both written and spoken.

Responsibilities

• Implement action plans to achieve sales targets.
• Call/visit customers to solicit orders.
• Conduct product demonstrations to emphasize benefits.
• Maintain customer data in CRM systems.
• Support internal stakeholders in customer relationship development.

Skills

Communication skills

Negotiation skills

Knowledge of industry

Proficiency in Excel

Proficiency in Word

Proficiency in PowerPoint

Education

Degree in Science or Medical-related discipline

Job description

Product Specialist (Medical Sales) - Nationwide Hiring

We are currently recruiting for positions in Medical Sales, Medical Devices, and Dental Sales.

Medical Sales - handling drugs, managing GPs, Private & Government Hospitals, nationwide hiring.

Medical Devices - handling POCT/IVD products with key focus in GPs & laboratories, hiring for Central.

Dental Sales - handling dental related products with key focus on dental clinics, hiring for Central.

Job Responsibility

Provide input to sales plans based on experience. Implement action plans to achieve sales targets for assigned businesses/territories.

Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed.

Call/visit existing and prospective customers to solicit orders, gain demonstrations and quotation opportunities.

Conduct product demonstrations and emphasize saleable features/customer benefits.

Prepare quotation/tender prices, delivery and commercial terms in accordance with company policies.

Report on the activities and products of the competitors.

Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases.

Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. to improve sales targets.

Maintain a customer complaints/issues log and follow up on customer issues.

Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products.

Work with internal stakeholders to ensure timely delivery or installation of products/systems.

Support internal stakeholders in relationship development with key customers.

Job Requirements

Degree or professional qualification in a Science- or Medical-related discipline with minimum one year experience in similar role.

Demonstrate basic knowledge and understanding of the industry/ market/ competitors/ customers/ products/ services and selling skills.

Possess basic knowledge of regulatory requirements of products within assigned territories, including handling procedures, shelf life, warranties, etc.

Willing to travel outstation and cover more than 1 area and able to commence on 1st February 2026.

Strong communication and negotiation skills.

Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint).

Good command in English, both written and spoken