Product Specialist

DKSH; Ipoh; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading medical sales company in Malaysia is seeking a Medical Sales Executive to support the Sales Manager and manage the Medical channel. Responsibilities include implementing sales plans, tracking performance, visiting customers, and conducting product demonstrations. Candidates should have a degree in a relevant field and at least one year of experience. Strong communication and negotiation skills are required.

Qualifications

• Minimum one year experience in a similar role.
• Demonstrate basic knowledge of industry and selling skills.
• Good command in English, both written and spoken.

Responsibilities

• Support superior in managing operating expenditures and budgets.
• Provide input to medical sales plans and implement action plans.
• Call/visit customers to solicit orders and gain demonstrations.
• Conduct product demonstrations and emphasize features.
• Maintain customer data in CRM databases.

Skills

Communication skills

Negotiation skills

Sales experience

Knowledge of medical products

Education

Degree or professional qualification in Science or Medical-related discipline

Tools

Excel

Word

PowerPoint

Job description

Job Summary
The incumbent works closely with the Sales Manager in managing the Medical channel.

General Responsibilities
Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.

• Provide input to medical sales plans based on experience. Implement action plans to achieve sales targets for assigned businesses/territories.
• Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed.
• Call/visit existing and prospective customers to solicit orders, gain demonstrations and quotation opportunities.
• Conduct product demonstrations and emphasize saleable features/customer benefits.
• Prepare quotation/tender prices, delivery and commercial terms in accordance with company policies.
• Report on the activities and products of the competitors.
• Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases.
• Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. to improve sales targets.
• Maintain a customer complaints/issues log and follow up on customer issues.
• Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products.
• Work with internal stakeholders to ensure timely delivery or installation of products/systems.
• Support internal stakeholders in relationship development with key customers.
  
  
  

Functional Skills And Knowledge

• Demonstrate basic knowledge and understanding of the industry/ market/ competitors/ customers/ products/ services and selling skills.
• Possess basic knowledge of regulatory requirements of products within assigned territories, including handling procedures, shelf life, warranties, etc
• Willing to travel outstation and cover more than 1 area.
• Strong communication and negotiation skills.
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint).
• Good command in English, both written and spoken
  
  
  

Education

Degree or professional qualification in a Science- or Medical-related discipline with minimum one year experience in similar role.