Product Quality Engineer (PQE)

Nexustest Technology; Bayan Lepas; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading technology firm in Penang seeks a Quality Assurance Engineer to lead quality-related activities during product development and maintain robust communication with internal and customer quality representatives. Candidates should have a Bachelor's degree in Mechanical Engineering or related fields, a minimum of 3 years of experience in manufacturing roles, and be familiar with ISO 9001 standards. The role requires strong problem-solving skills and the ability to drive compliance with quality management systems.

Qualifications

• Bachelor’s Degree or above in a related field.
• Familiar with ISO 9001 and other quality management systems.
• Minimum 3 years of experience in manufacturing-related quality roles.

Responsibilities

• Lead quality-related activities during product development.
• Analyze production and process quality data.
• Maintain direct communication with stakeholders.
• Support internal and customer audits.

Skills

Quality management standards

Data analysis

Problem-solving

Communication

Cross-functional collaboration

Education

Bachelor’s Degree in Mechanical Engineering, Electronics, Materials Science, or related field

Tools

SPC

APQP

PPAP

Control Plans

FMEA

8D

Job description

Job Responsibilities

• Lead quality-related activities during product development and introduction stages, including APQP and PPAP submissions in accordance with customer requirements.
• Establish and maintain quality documentation such as Control Plans, PFMEA, inspection standards, process checklists, and relevant records.
• Ensure that process and product inspection standards and control plans are properly implemented and maintained.

Process Improvement & Analysis

• Analyze production and process quality data to identify trends, root causes, and improvement opportunities.
• Apply quality and problem-solving tools such as 8D, 5 Why, Fishbone Diagram, SPC, Lean, and Six Sigma to drive corrective and preventive actions.
• Implement process improvements and verify the effectiveness of corrective actions.

Customer, Internal & Supplier Communication

• Maintain direct communication with internal stakeholders and customer quality representatives to ensure project requirements and quality issues are addressed, and provide regular status updates.
• Manage customer complaints, including corrective actions, closure, and documentation.

Audit & Compliance

• Support internal audits, process audits, and customer audits to ensure compliance with quality management standards (e.g. ISO 9001).
• Ensure quality systems and documentation comply with regulatory, customer, and industry requirements.

Cross-Functional Collaboration

• Work closely with Production, Engineering, Supply Chain, and other departments to ensure quality requirements are clearly understood and implemented.
• Provide quality-related training and guidance to relevant personnel.

Reporting & Documentation

• Prepare quality reports, Non-Conformance Reports (NCRs), and performance indicators for management and relevant stakeholders.
• Maintain complete records of quality issues, corrective actions, verification results, and audit outcomes.

Job Requirements

• Bachelor’s Degree or above in Mechanical Engineering, Electronics, Materials Science, Quality Management, or a related field.
• Familiar with ISO 9001 and other quality management system standards; Internal Auditor certification is an advantage.
• Good data analysis skills with hands-on experience using quality tools such as SPC, APQP, PPAP, Control Plans, FMEA, and 8D.
• Strong problem-solving skills with the ability to conduct root cause analysis and lead corrective and preventive actions, including cross-functional coordination.
• Minimum 3 years of experience in manufacturing-related quality roles; PQE experience is preferred.
• Able to comply with company governance requirements, strictly adhere to Malaysian labour laws and regulations, and respect equal employment opportunities.