Product Manager (Telco, up to RM 20K)

BTI Executive Search Pte Ltd; Kuala Lumpur; On-site; MYR 120,000 - 160,000; Full time

Job summary

A leading recruitment firm is seeking a Product Manager – Digital/AI to drive the design and development of innovative products. The role demands a strong focus on managing the product lifecycle, translating business needs into actionable roadmaps, and ensuring compliance with data governance. The ideal candidate will have at least 6–8 years of product management experience, especially in digital or AI/ML domains, alongside strong communication and analytical skills. Competitive compensation and a dynamic work environment await the right candidate.

Qualifications

• Minimum 6–8 years of experience in product management, with 3 years in digital or AI/ML.
• Strong understanding of AI technologies like machine learning and NLP.
• Proven track record in delivering successful digital/AI products.

Responsibilities

• Lead end-to-end product lifecycle management for digital and AI solutions.
• Translate business needs into product requirements and actionable roadmaps.
• Define and monitor product success metrics like adoption and customer satisfaction.

Skills

Stakeholder management

Data-driven decision-making

Agile methodologies

Analytical skills

Communication

Education

Bachelor’s degree in Computer Science, Engineering, Business, or related field

Master’s degree (preferred)

Job description

Why does this job exist and why is it critical?

The Product Manager – Digital/AI (Senior Specialist) will be responsible for driving the design, development, and delivery of innovative digital and AI-driven products and solutions. This role will collaborate closely with cross-functional teams to define product vision, roadmap, and execution, ensuring alignment with business strategy and customer needs.

Accountable for:

• Lead end-to-end product lifecycle management for digital and AI solutions, from ideation to launch and continuous improvement.
• Translate business needs and market trends into product requirements and actionable roadmaps.
• Collaborate with engineering, data science, design, and business stakeholders to deliver AI-enabled products with strong customer impact.
• Define and monitor product success metrics (adoption, customer satisfaction, ROI).
• Conduct market research, competitive analysis, and user feedback sessions to shape product development.
• Ensure compliance with data governance, ethical AI practices, and regulatory requirements.
• Partner with internal stakeholders (e.g., SLT, IT, Operations, Marketing) to ensure alignment and smooth product rollout.
• Champion a customer-centric and data-driven culture within the product team.

Requirements for the role:

• Bachelor’s degree in Computer Science, Engineering, Business, or a related field (Master’s preferred).
• Minimum 6–8 years of experience in product management, with at least 3 years in digital or AI/ML product development.
• Strong understanding of AI technologies (machine learning, NLP, computer vision, GenAI) or digital platforms.
• Proven track record of delivering successful digital/AI products in a fast-paced environment.
• Excellent stakeholder management, communication, and presentation skills.
• Strong analytical and problem-solving skills with the ability to make data-driven decisions.
• Experience in agile methodologies, product discovery, and user experience design.

Core Competencies

• Strategic thinking and innovation
• Strong execution and delivery mindset
• Customer-focused decision-making
• Cross-functional collaboration and leadership
• Business acumen with digital/AI domain expertise

BTI Executive Search, previously known as BTI Consultants, has been a market leader in Executive Search since 1982. We operate in eight regions, including China, Hong Kong SAR, Australia, India, Indonesia, Malaysia, Singapore, and Thailand. As a part of the PERSOLKELLY company, one of the largest recruitment companies in Asia Pacific, we provide specialist talent solutions.

Visit www.btiexecutivesearch.com for more information.