Job Description
As a
Product Management Associate, you will support the end-to-end development of digital payment products and financial services. You will work closely with cross-functional teams to gather business requirements, assist in product enhancements, and ensure smooth execution of new features that drive user engagement and business growth.
Note: This is a general job post to apply for fresh graduate role openings in Monee/ShopeePay MY's Product Management team. You may indicate the specific role(s) that you're interested to explore in your resume or during subsequent interviews.
Key Responsibilities
- Assist in the end-to-end product lifecycle, including conceptualization, feature design, implementation, rollout, and post-deployment monitoring.
- Collaborate with business stakeholders and regional product teams in Singapore and Shenzhen to gather requirements and translate them into Business Requirement Documents (BRD).
- Support the analysis of feature feasibility, user impact, and alignment with business objectives.
- Conduct User Acceptance Testing (UAT) to ensure smooth product deployment, identifying and reporting any issues or bugs.
- Work with engineers, designers, and operations teams to execute test cases and monitor system performance.
- Track key product metrics and provide insights on feature effectiveness, user adoption, and areas for improvement.
- Assist in preparing training materials and conducting briefings for internal teams on new product features.
- Document test cases, test results, and defect management processes for internal reviews and sign-offs.
- Support troubleshooting efforts by responding to system-related queries and escalating technical issues to relevant teams.
- Stay updated on digital payment trends, fintech innovations, and competitor offerings to contribute fresh ideas for product improvements.
Requirements
- Bachelor’s degree in Business, Computer Science, Information Systems, Engineering, or a related field, with availability to start work full-time in 2025.
- 0-2 years of experience in product management, business analysis, or fintech (fresh graduates are welcome to apply).
- Strong analytical and problem-solving skills, with the ability to interpret data and user feedback.
- Basic knowledge of product management processes, user experience (UX) principles, and Agile methodologies.
- Familiarity with digital payments, fintech, or e-commerce platforms is a plus.
- Proficiency in Microsoft Excel, SQL, or data visualization tools is an advantage.
- Excellent communication skills in English and Malay (both written and verbal).
- Detail-oriented, highly proactive, and able to thrive in a fast-paced environment.
- Strong teamwork and adaptability with a growth mindset.