Procurement & Customer Services Specialist - Global Growth

Esmalglass Itaca (Malaysia) Sdn Bhd; Johor Bahru; On-site; MYR 60,000 - 80,000; Full time

Job summary

A multinational company in Johor Bahru is seeking a Procurement cum Customer Services Coordinator to manage procurement and customer service functions. The ideal candidate will have a Bachelor's degree and at least 5 years of relevant experience, along with strong organizational and communication skills. Responsibilities include direct material purchasing, logistics coordination, and customer communication management. This role offers a dynamic work environment with opportunities for career growth and development.

Benefits

Competitive benefits package

5-day work week

Opportunities for career growth

Qualifications

• Minimum of 5 years of proven experience in procurement, supply chain, or customer service roles.
• Solid knowledge of SAP or other ERP systems.

Responsibilities

• Manage direct material purchasing to support production and operations.
• Conduct demand forecasting and planning to maintain optimal stock levels.
• Oversee inventory management processes, ensuring accuracy and availability.
• Coordinate logistics and transportation to ensure timely deliveries.
• Handle customer orders from receipt to delivery.
• Serve as the key point of contact for customer communication.

Skills

Strong organizational skills

Excellent communication skills

Problem-solving skills

Multitasking ability

Education

Bachelor’s degree in business administration, Supply Chain, or a related field

Tools

SAP or other ERP systems

Job description

A multinational company in Johor Bahru is seeking a Procurement cum Customer Services Coordinator to manage procurement and customer service functions. The ideal candidate will have a Bachelor's degree and at least 5 years of relevant experience, along with strong organizational and communication skills. Responsibilities include direct material purchasing, logistics coordination, and customer communication management. This role offers a dynamic work environment with opportunities for career growth and development.