Process Excellence Analyst – Order Management & Sales

VAT Vakuumventile AG; Batu Kawan; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading vacuum technology company in Batu Kawan is seeking a Business Process Analyst to enhance Sales & Service operations. The ideal candidate will document, analyze, and optimize processes while collaborating with stakeholders. A Bachelor's degree in Business Administration and 5+ years of relevant experience are required. This role offers opportunities for career development in a dynamic environment.

Benefits

Career development opportunities

Training programs

Equal employment opportunity

Qualifications

• 3+ years in business process management or related roles.
• 5+ years in operational Order Management or Sales & Service functions.
• Excellent project management and analytical skills.

Responsibilities

• Document and analyze Sales & Service operation processes.
• Create detailed process maps and workflows using BPMN.
• Ensure compliance with industry standards and improve process adherence.

Skills

Analytical mindset

Project management

Communication skills

Process improvement methodologies

Education

Bachelor's degree in Business Administration or related field

Master's degree (preferred)

Tools

Microsoft Dynamics 365

Job description

A leading vacuum technology company in Batu Kawan is seeking a Business Process Analyst to enhance Sales & Service operations. The ideal candidate will document, analyze, and optimize processes while collaborating with stakeholders. A Bachelor's degree in Business Administration and 5+ years of relevant experience are required. This role offers opportunities for career development in a dynamic environment.