Process Delivery Specialist

IBM; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading technology and consulting company in Petaling Jaya is seeking a Process Delivery Specialist for their Finance team. This role involves managing the account receivables process, handling claim management, and performing AR reconciliation. The ideal candidate should possess a Bachelor's degree, along with relevant experience in Finance & Admin BPO or accounting. Strong skills in SAP and Excel are required, coupled with good communication abilities in English and Bahasa.

Qualifications

• Fresh graduates to 5 years of relevant work experience in Finance & Admin BPO or accounting.
• Ability to work independently and manage high volume of tasks.
• Good team player with strong prioritization skills.

Responsibilities

• Exposure to Claim Management and Customer Masterdata.
• Handling AR Reconciliation and overdue analysis.
• Preparation of reporting.

Skills

Account Receiveable process knowledge

Relationship-building skills

Ability to manage multiple priorities

Good communication skills in English and Bahasa

Education

Bachelor's Degree

Tools

SAP

Excel

Job description

At IBM, we know that transformation drives change, and it is in our DNA to continuously transform. Our Business Transformation Consultants help drive large scale change that spans IBM business units and geographies. As a part of this team, you will have the unique opportunity to be a part of driving IBM’s ongoing transformation as a company that continuously innovates and leads the market.

Your role and responsibilities

• Exposure to Claim Management and Customer Masterdata
• Exposure to Cash Apply, AR Reconciliation and Age wise Analysis of overdue's
• Exposure to Reporting

Required education

Bachelor's Degree

Required technical and professional expertise

• Fresh graduates to 5 years of relevant work experience in a Finance & Admin BPO or any other industry in accounting field & handling Account Receiveable
• Good working knowledge of Account Receiveable process
• Ability to manage high volume of tasks/accounts and work independently.
• Ability to prioritize tasks, manage multiple priorities and tight deadlines
• Good relationship-building skills and good Team Player
• Working knowledge of SAP and Excel
• Ability to communicate with accuracy and clarity both verbally and written in English & Bahasa

ABOUT BUSINESS UNIT

The IBM Finance organization is responsible for driving enterprise performance and transformation. We are the financial stewards of IBM, delivering IBM’s financial strategy, developing new business models, and mitigating enterprise risk.Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Job Title

Process Delivery Specialist

Job ID

85547

City / Township / Village

PETALING JAYA

State / Province

Selangor

Country

Malaysia

Work arrangement

Onsite

Area of work

Enterprise Operations

Employment type

Fixed Term (Fixed Term)

Position type

No Travel

Company

(0088) IBM Malaysia Sdn. Bhd.

Shift

General (daytime)

Is this role a commissionable/sales incentive based position?