Process Control Supervisor

Electron Beam; Selangor; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading manufacturing company in Selangor is looking for a qualified individual to oversee quality operations and serve as the primary liaison between various departments. The ideal candidate should hold at least a diploma and have a minimum of 3 years of relevant experience. Proficiency in MS Office and strong communication skills in both English and BM are essential. This role involves monitoring product quality, supervising inspections, and ensuring compliance with company standards.

Qualifications

• A diploma or higher in a relevant field is required.
• Minimum 3 years of experience in a relevant role.
• Proficiency in MS Office and strong communication skills in English and BM.

Responsibilities

• Liaise between production, shipping, quality, and customers to ensure efficiency.
• Supervise Process Control Inspectors during inspections.
• Track damaged cartons and lead investigations into quality issues.
• Participate in internal and third-party audits.

Skills

MS Office proficiency

English language proficiency

BM language proficiency

Education

Diploma

Job description

General Responsibilities

Serve as the primary liaison between production, shipping, quality, and Customers in day-to-day operation to ensure operational efficiency.

Ensure customer products are accurately prepared, processed, and meet quality standards.

Communicate and coordinate sample processing activities between customers and internal stakeholders.

Follow up on damaged carton investigation, report the incidents to Customer and follow up on disposition from Customer.

Ensure products are put on-hold both physical and system when there is receiving and/or outgoing discrepancy and/or nonconformances and communicate to Quality department.

Inspection and Supervision

Supervise Process Control Inspectors and leader during pre- and post-processing inspections.

Review inspection and processing records promptly to ensure compliance with standards.

Ensure adequate manpower availability for pre- and post-processing inspections and dosimeter measurements.

Quality Monitoring, Compliance and Auditing

Track damaged carton PPM and quality issues and lead in investigating and analyzing damaged cartons or other product issues.

Investigate damaged carton incidents, report to customers, and follow up on their disposition.

Identify and report processing discrepancies, ensuring corrective actions are implemented promptly.

Assist in internal, external, and third-party audits and visits.

Support the Pest Control Program as part of operational compliance.

Dosimeter Reading and Verification

To confirm weekly verification of stopwatch used in Gamma and submit to QA for approval.

Conduct accurate and timely dosimeter measurements as per company standards.

Verify and obtain approval of FM37 Sample Processing or Testing Requirements and FM50 ETO and Gamma.

Sample Processing Requisition Form for sample processing or testing requirements.

Non-Conformance Management

Investigate damaged carton incidents, report findings to customers, and follow up on resolutions.

Identify and escalated receiving or outgoing discrepancies and non-conformances by placing products on hold (physical and system) and notifying the Quality department.

Support Customer complaints, non-conformance (NC), and corrective action/preventive action (CAPA) investigations.

Training and Compliance

Actively participate in training programs provided by the company.

Comply with good manufacturing practices, good documentation practices, and requirements for documentation and records control.

Mission and Policy Alignment

Ensure alignment with the company's mission, vision, and values.

Contribute to team efforts by adhering to the STERIS Code of Business Conduct, 5S, OTOG, Lean principles, safety protocols, and organizational directives.

Comply with the company's quality policy, rules, procedures, and guidelines.

Support decisions and initiatives from higher-level management.

Support continuous improvement initiatives by participating in quality and performance improvement projects within the facility and organization.

Other Responsibilities

Undertake additional tasks and duties that support company and departmental goals as assigned.

Qualifications

• Diploma and above
• 3 years and above of experience
• MS Office, English & BM speaking and reading proficiency