Platform Operations & Support Specialist (Flexible Hours)

PropBuddies Sdn Bhd; Puchong; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading property management firm is seeking an Operations Support Executive in Puchong. The role involves managing daily operations, troubleshooting system issues, and ensuring customer satisfaction. The ideal candidate has at least 2 years of experience in relevant fields and possesses excellent communication and interpersonal skills. Proficiency in Microsoft Office and CRM systems is essential. This position offers a dynamic work environment where collaboration is key to success.

Qualifications

• 2+ years of experience in online systems, customer service or related fields.
• Familiarity with multi-level marketing structures and online software systems.
• Strong attention to detail and proactive attitude.

Responsibilities

• Manage daily operations and ensure smooth running.
• Troubleshoot system issues and resolve them promptly.
• Resolve customer complaints by providing efficient solutions.

Skills

Customer service

Problem-solving

Communication

Interpersonal skills

Education

Diploma or Bachelor's Degree

Tools

Microsoft Office

CRM systems

Job description

A leading property management firm is seeking an Operations Support Executive in Puchong. The role involves managing daily operations, troubleshooting system issues, and ensuring customer satisfaction. The ideal candidate has at least 2 years of experience in relevant fields and possesses excellent communication and interpersonal skills. Proficiency in Microsoft Office and CRM systems is essential. This position offers a dynamic work environment where collaboration is key to success.